JOB SUMMARY

　　VP Chief Operating Officer (COO) – College Station Region Hospitals is accountable for planning, overseeing, and leading the day-to-day operations of BSW Medical Center - College Station and BSW Medical Center - Brenham, which includes all hospital operating units, professional services, help functions, and other services. Accountable for ensuring that BSWH hospitals deliver high quality patient care and efficient services delivered in a cost-effective way. Oversees and leads the development and implementation of hospital plans, policies, programs, and initiatives required to achieve financial, service, quality, regulatory, and community targets. Leads operational activities to assess, measure, and evaluate current and proposed hospital programs, processes, and practices and implements improvements as necessary. Ensures the hospital operations are compliant with all applicable federal, state, local government laws and regulations, accrediting agency standards, and BSWH system-wide policies and controls. May represent the hospital and its operating units to external authorities or constituencies. Works closely with hospital President, clinical leadership, and the BSWH executive team to improve and grow operations of the hospital by overall BSWH strategies and goals.

　　An entity Vice President (VP) develops strategy and business plans for one or more business units. Business unit may include a level of smaller entity vice presidents (e.g. small hospitals, clinics, etc). Leads strategy execution, identifies resourcing needs, and provides guidance for significant tactical decisions. Focuses on current-year operations and participates in establishing multi-year strategies and business plans. Erroneous decisions at this level tend to have a long-term negative effect on the success of the organization. Leads and directs a single business unit or region. Typically directs many levels of subordinate directors and/or managers covering varied disciplines and skill levels. Has managerial accountability for staffing and budgets for a large span of control (at least 2 managers/directors). Exercises wide latitude in establishing targets and approaches to critical assignments. Accountable for executing a part of the business strategy.

　　ESSENTIAL FUNCTIONS

　　Serves as the chief operations officer (COO) and top operations leader for the CS Region Hospitals.

　　Develops and implements the short and long-term operational goals which enables the highest quality of health care services, patient safety, and patient satisfaction for the communities served.

　　Leads initiatives and programs to improve operations and build consensus, alignment, and focus on operational priorities and targets that are in line with BSWH business goals.

　　Oversees financial management of operations including costs, business performance, budget approvals, variance reviews, and cost benefit testing for new programs and services.

　　Leads the development and implementation of operational policies, procedures, processes, and best practices for assigned facilities and services.

　　Implements controls for effective and efficient utilization of organizational and financial resources and monitoring a system of accountability, operational dashboards, and metrics for the assigned area.

　　Ensures compliance with all applicable legal, regulatory, and accreditation requirements and standards.

　　Oversees operational activities focused on improving metrics related to the quality of care, patient safety, and patient experience, including evaluation of patient satisfaction scores and the development of appropriate actions plans.

　　Identifies and resolves operational problems and leads the implementation of solutions and change necessary to continuously improve operations.

　　Partners with community leaders, physicians, and other healthcare organizations as appropriate to assess community healthcare needs, promote healthcare services, build a positive image for BSWH.

　　KEY SUCCESS FACTORS

　　Bachelor’s degree in business, healthcare administration, or related field preferred. Master’s degree preferred.

　　5+ years of experience in healthcare operations management. 10+ years of experience preferred.

　　1+ years of leadership experience preferred. 5+ years of experience preferred.

　　Experience as senior operations leader in a large, multi-site health care system preferred.

　　Comprehensive knowledge of hospital operations, including finance, quality, and service line development.

　　Exceptional financial acumen and skilled at applying operational levers within a healthcare facility to improve business results.

　　Ability to maintain excellent working relationships with medical staff, including physicians, nursing, and clinical departments.

　　Exceptional verbal and written communication skills, with experience delivering presentations to executive leadership, operating boards, and community leaders.

　　BSWH Leadership Principles are critical to the success of our executive leaders and our organization. The executive team should model leadership principles in how they show up for their team (including the executive team) – and themselves – every day. The following principles define what we aspire to be and what we expect from each other.

　　Puts the Customer First - Leaders listen to their customers, using valuable insights to improve experiences and build loyalty

　　Empower your Team - Leaders remove barriers and ignite innovation

　　Hire and Develop the Best - Leaders hire exceptional and diverse talent, coach continuously and set a high bar for performance

　　Start with Why - Leaders start with the end in mind, articulating the why and painting a compelling picture of the future

　　Challenge your Biases - Leaders use data and diverse perspectives to guide decisions

　　Simplify - Leaders convert the complex to the simple

　　Take Action - Leaders move their teams quickly toward their goals, creating a safe environment to try new approaches and learn from them

　　Learn Continuously - Leaders love to learn and listen to understand, always looking for ways to apply new ideas

　　QUALIFICATIONS

　　EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification, Master's preferred

　　EXPERIENCE - 5 Years of Experience

　　As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.