About the company :

　　HP,the company that foundedSilicon Valley,isthe leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere. We apply new thinking and ideas to create more simple,valuable,and trusted experiences with technology, continuously improving the way our customers live and work.

　　HP’s vision and promiseareto engineer experiences that amaze our customers. With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation,operatingin more than 170 countries, we continue to deliver ground-breakingnew technologiesto build on our 70+ year legacy of innovation.

　　HP’s commitment to diversity,equity,and inclusion –it'sjust who we are.From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves.We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day.When you do that,you’remore innovative and that helps grow our bottom line. Come to HP and thrive!

　　About the position:

　　In addition toits core strengthsinPersonalSystems,Printing, andCollaboration,HP isadvancing its capabilities as a solution provider. Building on a strong heritage in managed print services and expanding into areas including managed device services and managed collaboration services, HP is helping its customers improve employee productivity across their workforce and workspace. Ourportfolioand partnerships insoftware and servicesenable us to providea comprehensive portfolio of compellingsolutions to our enterprise, mid-market, andeven, in partnership with our strategic channel partners, to the SMB segment.Animportantenablerofthisgrowth initiativeisexpanding ourmanagedservices capabilitiestoensure we can deliver ongoing monitoring, management, and support of high-value solutions to our customers. To help us build outthis important capability, we are seekingan experiencedexecutive to lead thetransformation and growthof ourManagedServicesbusiness.

　　TheVPand GMofManagedServicesis aglobalroleresponsible foroverseeing the portfolio ofmonitoring, management, and supportpracticesas well ashigh-qualityservice deliveryto ourcustomers. This leader will drive the strategy,innovation,and execution of ourmanaged services capabilitieswhile also focusing ontransforminga global organization of talented, motivated people supporting the growthobjectivesof our Personal Systems, Printing, andWorkforce Solutionsbusiness units.

　　Thisleader willbe responsible forthe definition, delivery, and overall P&L ofhorizontalManagedServicescapabilities supporting multiple customer solution areas relating to the Future of Work(includingourModernWorkforce, Next-Gen Workspace,Transformational IT Management, andSecurity). These solutions include hardware, software, services, and supplies from both HP and thirdparties.These solutions can be sold and/or deployed by our world-class channel and partner service network.

　　Experience in the IT managed services industry isrequired.The ideal candidatehasexperience inagrowth-oriented enterpriseorganizationtransformingand growingitsglobalManagedServicesbusiness unit.Thecandidateshouldhavedirectexperience inmoving from siloed, technology-centric, managed service capabilities to consistent, horizontal capabilities.This leader should be focused not only on operational excellence, butincreasingcustomer satisfaction anddemonstratinghowHP can deliver recurring value.Thesuccessful leadershouldbeanalytical, results-oriented, self-driven,willing to work with ambiguity,andhave a “can-do” attitude. The candidate must have a proventrackrecordofboth running services operations andtransformingthose operations into a new businessglobally. The candidate should also be excellent at nurturing cross-organization relationships toaccomplishgoals. Executive presentation skills are a significant part of the role. A passionateand energizedchange management individualis required tohelpassess, recommend, evangelize, and implement best industry standards.Experience in theend usercomputingoraudio / visual industry including collaboration systems, conferencing and telephony is a plus.

　　Key Responsibilities:

　　Leadership and Management: As the leader of theManagedServicesorganization,they willberesponsible forsetting the overall strategic direction for theorganizationand ensuring that it is aligned with the company's goals andobjectives. They must also provide strong leadership and management to the team of professionals working under them.

　　FinancialManagement:Drive revenue growth, profitability, and cost-effectiveness of theManagedServicesbusinessthrough effective budgeting, resource allocation, and financial analysis.

　　CustomerRelationship Management: TheVPofManagedServicesis responsible formanagingcustomerrelationships and ensuring that the servicesprovidedmeet their needs and expectations. This may involve working closely with sales and business development teams toidentifynew opportunities and upsell existing services.

　　Project Management: TheVPofManagedServicesis responsible formanagingongoing service delivery for our customers. This includesmonitoring system health, managingupdates, addressing issues proactively (ideally through automation or remote management), and reporting on their success to customers.

　　Resource Management: TheVPofManagedServicesis responsible formanaging thebusiness’sresources, including people, technology, and processes. They must ensure that the team has the necessary skills and tools to deliver high-quality services tocustomers.

　　Performance Management: TheVPofManagedServicesis responsible forsetting performance goals for the team and monitoring progress against those goals. They must provide regular feedback and coaching to team members and ensure that they have the necessary training and development opportunities.

　　Risk Management: TheVPofManagedServicesis responsible foridentifying and mitigating risks associated with service deliveryand change management. This may involve working with legal and compliance teams to ensure that servicescomply withapplicable laws and regulations.

　　Continuous Improvement: TheVPofManagedServicesis responsible foridentifyingareas for improvement in thebusiness’sprocesses, systems, and services. They must work closely with otherfunctionsto implement improvements and drive overall business performance.

　　Experience:

　　Bachelor’s degree or demonstrable equivalent in information systems/technology, computer science,engineeringor business degree. Masters’ degree or demonstrable equivalent preferred.

　　Typically,10+ years ofseniormanagement experience, including leading global teams.

　　5+years of leadership experience managing aglobalteam of50 or morepeople.

　　Adeep understanding of theIT managed servicesindustry, including trends, challenges, and opportunities.This leadershould also have knowledge of the various functions and roles within themanagedservices industry, as well as an understanding of the different types of clients and their needs.

　　Experience in delivering high-quality services to clients. This includes project management, resource management, and client relationship management.

　　Experience leading a large organization to achieve today’s goals while simultaneously transforming it for the future

　　Astrong understanding of business principles, including finance, marketing, and strategy. They should be able to align the services provided with the overall businessobjectivesand ensure that the department isoperatingefficiently and profitably.

　　Strong leadership and management skills, including the ability to motivate and inspire a team, manage resources effectively, and provide clear direction and guidance.

　　Experience in sales and business development, includingidentifyingnew opportunities and upselling existing services. They should also have strong networking skills and the ability to build relationships with clients and partners.

　　Experience withProduct, Services, and Software businessmodels.

　　Strong problem solving and organizational skills.

　　Demonstrated ability to implement best practices and make effective processimprovements.

　　Exceptionally strong executive presence, excellentcommunication skills,and ability to be concise in sharing information with executive audiences.

　　Ideally has gained experience working and living in multiplegeographies, interacting with leaders fromdifferent culturesand industries.

　　Experience interacting with executive level partners both internally and externally, including the C-suite executives.

　　Knowledge/Skills:

　　Strong strategic thinking and problem-solving skills, with the ability to analyze complex problems,identifyopportunities, and develop effective solutions.

　　Excellent project management skills, with the ability to manage multiple projects simultaneously and deliver on-time and within budget.

　　Strong leadership and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and lead aglobal multi-disciplinary team of researchers and designers.

　　Excellent communication skills, with the ability to communicate complex ideas and concepts to diverse audiences.

　　Passion for innovation and continuous improvement, with a strong customer-centric mindset.

　　Excellent Management of Change capabilities

　　Superior communication (written/verbal), presentation, and facilitation skills.

　　Simultaneously managed multiple initiatives on current business as well as future strategy.

　　Entrepreneurial spirit and ability tooperatein a rapid growth environment.

　　Model HP’s leadershippractices.

　　Solid references thatvalidateresults and leadership abilities within a Fortune 500 company

　　About HP

　　You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.

　　So

　　are we. We love taking on tough challenges, disrupting the status quo,

　　and creating what’s next. We’re in search of talented people who are

　　inspired by big challenges, driven to learn and grow, and dedicated to

　　making a meaningful difference.

　　HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

　　Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.

　　From the boardroom to factory floor, we create a culture where everyone is

　　respected and where people can be themselves, while being a part of

　　something bigger than themselves. We celebrate the notion that you can

　　belong at HP and bring your authentic self to work each and every day.

　　When you do that, you’re more innovative and that helps grow our bottom

　　line. Come to HP and thrive!

　　Equal Opportunity Employer (EEO):

　　HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).