Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

　　When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

　　Join Visa: A Network Working for Everyone.

　　Job Description Visa Commercial Solutions (“VCS”) is focused on providing solutions from large enterprises to small businesses to help drive efficiencies for their organizations and effective money movement. The business is a key pillar of growth for the Visa and the Japan market. 

　　The individual will work in Visa Commercial Solutions Team in Japan and support clients and business partners running product portfolio to execute on the strategy and drive key initiatives to grow the business.

　　Major responsibility is to manage localization of products to be matched with business requirements and its implementation collaborating with internal/external stakeholders.

　　What a Visa Commercial Solutions Senior Manager – Product Solution does at Visa:

　　Visa is looking for a dedicated product specialist to join our Commercial Solutions team in Japan and be responsible for driving the P/L, business growth, solution innovation, portfolio deepening and new client adoption across both Small Businesses and Large Market segments.

　　As a natural collaborator, you will develop a network of key cross functional stakeholders including various product and client-facing (such as Client Relationship Management, Merchant Sales & Acquisition, Client Support, and Visa Consulting & Analytics) teams, and work directly with clients and implementation partners to expand the usage of Visa’s Commercial Capabilities. Supporting business development activities, project management, helping shape engagements - including and not limited to the following: assess customer business needs and identify applicable functional capabilities required, helping them add various capabilities to achieve success aligned with trends and opportunities. Work with product owners to identify clients needs and growth opportunities leveraging Visa’s solution and capabilities.

　　Requirements:

　　Develop and own product expertise over time to proactively advocate, as a subject matter expert to clients, end users, partners and internal stakeholders

　　Plan, build and execute business plans across both Small Business and Large Market segments to meet Visa Commercial Solution, Japan’s budget

　　Drive client decision making through production of tailored presentations and client analysis

　　Identify clients’ needs and growth opportunities leveraging Visa’s solution and capabilities, and subsequently translate client’s requirements to system requirements and vice versa

　　Manages end-to-end project for product implementation which requires timeline & task identification, coordination with concerned stakeholders such as clients and Client Services team

　　Effectively navigate problem solving opportunities which vary widely in nature

　　Identify opportunities for client performance optimization of products and services, which includes collaborating with internal cross-functional teams such as Client Relationship Management, Merchant Sales & Acquisition, Client Support, and Visa Consulting & Analytics to develop overarching strategies across commercial related products and its clients

　　Collect and organize market intelligence and client specific feedback from financial institutions / fintech’s and businesses to contribute to the strategic roadmap for prioritization

　　Leverage appropriate Visa assets and resources to provide an exceptional implementation & integration experience to clients.

　　This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

　　Qualifications Qualifications:

　　• Experience on business requirement gathering and working with Tech team to develop project charter

　　• External Partner/Client facing experience

　　• Knowledge in the Commercial Cards/Cash Management/Payments space

　　• Business degree, preferably Masters Degree

　　• Minimum 10 years of work experience

　　• Good knowledge of product management and development, data driven insights and finance

　　• Strong interpersonal skills

　　• Strategic thinking for driving the result and for sorting out complicated matters

　　• Ability to manage tasks simultaneously

　　• Ability to work effectively with cross functional and cross regional teams

　　• Ability to communicate and influence at all levels of an organization

　　• Self-starter in ambiguous situation

　　• Native level Japanese and business level English

　　Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.