Description:

　　Client is looking for a Video & Collaboration Administrator to help support their global Video Conferencing and Collaboration environment. Client is standardizing on Cisco and Microsoft for their video and collaboration environment and needs resources who possess strong problem solving skills, analytical mindset and desire for continuous learning. Ideal candidates will have prior experience providing L1/L2 troubleshooting support in an enterprise environment. Candidates who have strong technical support and troubleshooting experience in helpdesk or desktop support roles are preferred. Prior experience working with end users of all levels and background in customer support / service roles is required, but specific experience providing white glove support for executives or VP's is highly preferred. Candidates will be trained on Abbott's Collaboration tools and have responsibilities for managing set up and support of audio/visual/control solution for meetings and events. Prior experience supporting conference room technology and ability to troubleshoot user issues in support of conferencing meetings is a plus, but not required. Additionally, experience using collaboration tools, such as, MS Teams and Cisco WebEx is highly desired. Candidates should be motivated to join a Fortune 50 company with the opportunity to gain hands-on experience to further their professional skills and grow their responsibilities in the organization. This is a long term position. Qualified candidates must demonstrate a desire to continue their professional investment through self-education and drive. This role will be actively involved in supporting Abbott Cisco Unified Communications Platform, including Video Conferencing, Cisco WebEx, and Microsoft Teams. In addition to performing day-to-day operations support, this role will work closely with Sr. UC Engineers to help with the implementation of new project work. Potential projects include: Video Conferencing upgrades in conference rooms, telepresence video wall implementation in board room and standardization on Cisco UC suite. Strong customer service and communication is needed as this role may have the potential to work with C-Level executives when dealing with Telepresence issues.

　　Skills:

　　MS Teams, AV, Conferencing Services, Unified Communications, Webex, Cisco, Telepresence, Video Conferencing, Microsoft Teams, Collaboration, Jabber

　　Top Skills Details:

　　MS Teams,AV,Conferencing Services,Unified Communications,Webex,Cisco,Telepresence,Video Conferencing,Microsoft Teams,Collaboration,Jabber

　　Additional Skills & Qualifications:

　　Candidates should be strong team players, capable of providing day-to-day troubleshooting and operational support. The desired candidates should have strong motivation, continuous learning mindset and interest in a position where they can gain hands-on. Professional presentation and communication skills required.

　　Experience Level:

　　Intermediate Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.