Minimum qualifications:

　　Bachelor's degree or equivalent practical experience.

　　Experience with process management systems such as Lean and Six Sigma.

　　Experience with SQL, other reporting tools, and techniques.

　　Experience with business process improvement, project management, and leading projects in a global setup.

　　Preferred qualifications: 1 year of experience in program or project management.

　　Experience with managing vendor operations or working in a vendor environment.

　　Understanding of biological science and of human anatomy.

　　Ability to work independently and on multiple threads at once.

　　Excellent presentation, verbal/written communication, and influencing skills.

　　Critical thinking, problem-solving, excellent decision-making, and leadership capabilities.

　　About the job

　　Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

　　At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

　　Responsibilities

　　Perform activity and resource planning, controlling time management, cost estimating, and developing the budget. Analyze and manage project risk and change management, including monitoring progress of launches, manage agreements, and billing management. Improve and maintain quality frameworks across multiple product functions for vendor operations. Lead projects across Product Areas and deliver quantifiable quality improvement initiatives across Trust and Safety vendor operations. Work with multiple stakeholders across Product, Policy and Engineering teams, and drive projects that improve the overall quality of vendor operations and make our products safer. Capture, define, and document process requirements for the Business Intelligence team to build dashboards and drive insights. Identify areas of improvement around process efficiency, and work with the Trust and Safety Vendor Operations Tools and Business Intelligence Team to introduce automation and build useful data insights.