Overview
Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, an affiliate company of Enterprise Mobility, has exciting opportunities for multiple Vehicle Acquisition Summer Interns in our New Vehicle Acquisition Department !
The Vehicle Acquisition Intern will be exposed to real life work experience while providing administrative support to the Vehicle Acquisition and Incentive teams in the New Vehicle Acquisition (NVA) Department. The Vehicle Acquisition Intern will play a pivotal role in communicating with dealerships and tracking/updating the status of vehicles for our clients in our internal databases. This person will demonstrate a high level of customer service to internal and external customers, manufacturers, and dealers.
This exciting opportunity will be located at our Fleet Operations Center at 2281 Ball Dr. in Maryland Heights, MO . This is a hybrid position (about 20% in-office) with a schedule of Monday - Friday (40 hours per week) from May/June - August 2024 with a starting pay of $16.00 per hour.
Company Overview
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 680,000 vehicles and growing at almost 15 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
Responsibilities
Deliver a consistent high level of customer service to internal and external customers, manufacturers, and dealers
Initial and follow up communication with dealerships via phone calls and emails
Confirm vehicle status with dealership and update internal EDGE database
Update training and reference tools for our Incentives team
Utilize EDGE database to show correct pricing and make adjustments as needed
Contact OEM for collection
Participate in department projects as needed
Equal Opportunity Employer/Disability/Veterans
Qualifications
Minimum Qualifications:
Must be a Sophomore or above, enrolled full-time for the Fall 2024 semester in a College or University
Must have at least 3 months admin/clerical/office experience
Must have at least 6 months customer service experience
Must live in St. Louis, MO or an immediate surrounding county during Summer 2024
Must be able to work Monday - Friday, 40 hours a week during May/June-August 2024
Must be willing to accept $16.00 per hour
Must be able to meet the Work from Home technical requirements below
Experience with Microsoft Office products
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be 18 years of age or older
Work from Home Requirements:
Must have a permanent residence in state of Missouri
Must live in St. Louis or an immediate surrounding MO county for Summer 2024
Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet
Working space with working smoke detector, fire extinguisher, and first aid kit
Work from Home Technical Requirements:
Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)
Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)
Must have high-speed Internet connection provided by a cable or fiber provider (no DSL or satellite) with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/ )
Working web camera
Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength and interference)
Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)
Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari
Anti-virus software must be installed and kept running at all times (included w/ Windows 10)
Operating system patches must be installed and kept up to date
Competency Based Qualifications:
Executing
Customer Service
Detail-Oriented
Analyzing
Communication
Flexibility
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.