Answering incoming calls and/or contacting customers in order to begin thepast-due account recovery process.
Provide past-due account resolutions by collecting payments or negotiatingdebt payment plans.
Accurately and efficiently complete notes and documentation needed tofacilitate account resolutions.
Handle difficult or challenging customers in a professional manner, whilecomplying with all applicable laws and regulations as they pertain to eachcall.
*No prior collection experience needed, but strong communication skillsdesired. Ability to communicate effectively and work in a team environment.
**Salary. {+commission available}
*Bi-lingual Spanish/English is a plus.