Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.
Team OverviewOur cross-functional Devices & Customer Experience team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing - and life-saving - products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.Job DescriptionOur world is changing faster than ever with increasing ambiguity, and speed. We know the value of good research and design in helping our users adapt to these changing conditions, making them safer and more efficient than ever. Our primary customer base includes Public Safety, Enterprise, and Business, with products including portable and mobile communication and data devices.
As a UX Research Intern, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound design practices.
This is a hybrid role operating out of our downtown Chicago Offices.
Candidates must include a portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position
Reference of latest projects from the Video Solutions Team:
Scope of responsibilities:
The User Experience Research Intern will conduct research for end to end solutions for public safety and commercial customers across diverse areas.
Collaborate with other researchers to capture and synthesize insights to work with other designers to ideate, prototype and deliver designs.
Be someone that will approach the project as part of a greater strategy.
The User E