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UX Designer, Employee Services Technology (ES Tech)
UX Designer, Employee Services Technology (ES Tech)-March 2024
Seattle
Mar 29, 2026
About UX Designer, Employee Services Technology (ES Tech)

  Are you a skilled, thoughtful UX Designer ready to make impact? Employee Services Technology (ES Tech) is looking for a UX Designer to join our growing team and help us craft the next generation of HR products. In this role, your design work has a direct impact on the lives of millions of Amazonians, helping them address their HR needs efficiently while still feeling personal and human.We're looking for a UX Designer with a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. As a UX Designer, you will be responsible for owning the development of user experiences that get upstream and are strategically created to scale, and support scope. You'll be an advocate for accessible design and always striving to work backwards from customer problems and needs. You will work closely with other UX designers on the team, UX researchers, product managers, engineers, and business stakeholders to understand the needs of employees, managers, and HR team members across all of Amazon's business, worldwide. You'll drive UX design from early-stage concepts all the way through final delivery and launch.To succeed in this role, candidates must be responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility.Key job responsibilities- Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements.- Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes.- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.- Translate abstract concepts into simple and elegant user interfaces.- Present design work to the user experience team and product team for review and feedback.- Quickly iterate on multiple design explorations to arrive at a simple but robust solution accounting for complex requirements.- Proactively manage your own work queue, time and expectations, meet deadlines and communicate needs and tradeoffs if your schedule is in jeopardy.- Manage ambiguity, work independently and collaboratively within a team, and switch rapidly between different projects in an agile environment.- Understand target user through user research and drive toward more collecting more data when needed.A day in the lifeThe UX Designer will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers and researchers an to improve how employees interact with their job and Amazon. They will drive UX design from early-stage concepts all the way through final delivery and launch. To do this, they will share their work regularly with design team peers and present their work to stakeholders and leadership.About the teamThe Amazon Employee Services Technology team is building cutting edge solutions to streamline human resource processes. Our team includes UX Researchers, Designers, Product Managers, and Engineers. We work on projects ranging from rapid iterative UX Design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 3+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Experience working in a collaborative team and working directly with developers for implementatio

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