Kforce has a client in Louisville, KY that is seeking a UX Designer.Responsibilities:

　　Collaborate with colleagues to identify service design opportunities

　　Distill business, end user and other constraints into digestible components for effective improved UX/UI design and delivery

　　Frame projects, problems, and opportunity spaces using inputs from stakeholders as well as secondary research (qualitative, comparative and evaluative)

　　Drive learning agenda, research planning and research execution of qualitative methods to uncover deep insights and identify opportunity areas impactful to both the user and company

　　Conduct comparative and evaluative research into technical solutions and industry trends to inform service design and development

　　Analyze service metrics data to inform design solutions

　　Seamlessly facilitate cross-functional teams in co-design working sessions and workshops

　　Build service blueprints that orchestrate end-to-end experiences, coordinating separate interactions into rational user journeys within that service

　　Collaborate and co-create with product teams and business partners to quantify the value of a concept, design operational roles and processes, and build business models (including XLAs, etc.) for larger deployment

　　Generate and thoughtfully articulate future concepts and experience roadmaps that envision how people will interact with the products and services we design

　　Manage the quality of execution from production teams

　　Define test and learn experiments of to address critical uncertainties and key experience and performance indicators

　　Look for commonalities in activities across services where improvements in standardization could be made

　　Advise service teams in solving complex problems or issues regarding management, processes and business systems

　　Conduct functional analysis and design, working with developers and product or service managers to recommend solutions and resolve service issues

　　Bachelor's degree in Design or equivalent experience in a related field

　　A strong portfolio demonstrating a full understanding of the end-to-end design process and application of user-centered design processes, standards and best practices that ensure experiences are usable and accessible

　　Demonstrated experience planning and executing user research to inform design decisions and evaluate experiences with end users

　　Demonstrated ability to plan, execute, and synthesize end-user research

　　Demonstrated ability to create service design assets (e.g., customer journeys, flows, wireframes, etc.) at any point in the product or service lifecycle

　　Demonstrated ability to scope, lead, and execute work with a cross-functional team

　　Extensive experience with Figma, Adobe CC and/or other relevant design software

　　Strong communication, presentation, and interpersonal skills

　　Communicating and collaborating with the broader business to develop solutions educating and inspiring them around human-centered design and delivery of services

　　Able to build empathy, synthesize findings into insights and generate business recommendations that drive impact

　　Preferred:

　　Master's degree in Service Design, Interaction Design, Industrial Design, Design Strategy, or related field

　　7-10 years of relevant industry experience

　　Experience designing services of internal associate-facing solutions for large corporations

　　Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Service Design, UI/UX Design, and Product Design; Willingness to broaden own skillset into adjacent specializations while refining mastery of primary skillset

　　Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs and gain their co-ownership in the outcome

　　Experience in defining and establishing XLAs

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:50.00Maximum Compensation:70.00