Our Company
BrightSpring Health Services
Overview
The Home Health Utilization Review Supervisor will manage and conduct Utilization Review activities to include, but not limited to, ICD-10 coding and OASIS recommendations for BrightSpring Health Services’ (BSHS) Centralized Coding Team while complying with all company policies and procedures. The Supervisor will assist the company in ensuring accurate ICD-10 coding and OASIS recommendations per state and federal regulations and guidelines; establishes and implements utilization review and coding practices and is accountable to ensure excellent clinical and financial outcomes.
Responsibilities
Supervises day-to-day activities of the Utilization Review Specialists and Utilization Review Coders, including hiring, performance management via monthly QA/Inter-Rater Reliability audits, as well as education and training with industry updates or as the need is identified
Identifies areas for improvement and follows up as needed with appropriate staff; responds timely to inquiries to resolve any ICD-10 coding or OASIS review questions
Works with all branches to assure accuracy with ICD-10 coding and OASIS recommendations are provided by our team members and provides feedback to branch clinical staff regarding areas with opportunities for improvement relating to clinical documentation that would accurately reflect each patient’s condition and would support payer requirements
Provides staff training for new UR initiatives and monitors their individual performance for their assigned branches via monthly QA audits; adherence to coding team processes, communication style and professionalism, and other methods as deemed necessary
Works with regional and divisional leadership to develop and implement best practices for documentation related to ICD-10 coding and OASIS for home health and ICD-10 coding for hospice
Participates in the development of company UR guidelines and protocols
Prepares and provides reporting on branch ICD-10 coding
Identifies clinical strategies for impacting branch OASIS and ICD-10 coding and makes recommendations for changes to policies, practices and processes.
Collaborates with BSHS and agency leadership to develop clinical strategies and implements UR processes and best practices to achieve company clinical and financial objectives
Keeps current with pertinent industry utilization, ICD-10 coding and OASIS practice standards and guidelines for both payers, as well as providers, and ensures all applicable processes are in alignment with BSHS processes and standards
Reviews OASIS assessment documents and ICD-10 diagnosis coding at individual branch locations to ensure consistent application and follow through
Participates in educating branch and regional staff in best documentation practices and protocols of care that drive excellent clinical outcomes, as well as ensuring accurate financial reimbursement for services provided
Works with all assigned locations to ensure accurate ICD-10 coding and a modified OASIS review is completed per BSHS policies and procedures
Provides staff training for new Utilization Review initiatives and monitors the performance of the branches
Collaborates as necessary with leadership to develop clinical strategies and implements processes and practices that achieve BSHS clinical and financial objectives
Establishes and promotes positive, ongoing communication within the Centralized Coding Team, as well as all company personnel
Performs other related duties as assigned or requested
Qualifications
Current R.N. licensure required and must be maintained; Bachelor’s degree preferred
Five (5) years of professional experience preferred in home health and/or hospice
Three (3) years supervisory or leadership and/or QA experience in home health or hospice preferred
Ability to work a flexible schedule and extended hours on occasion
Current ICD-10 home health coding certification required; must be maintained
Current OASIS home health certification required; must be maintained
Proficient in basic computer skills with Windows and Word; must read, write and speak fluent English
Excellent understanding of OASIS and ICD-10 coding practices, along with a strong knowledge of home health and hospice regulations
Demonstrates excellent verbal, written, and critical thinking skills; must be able to be proactive and work well under pressure to meet deadlines and company needs
Demonstrates organizational and multi-tasking skills, as well as professionalism and discretion, with the ability to work well with others in a work environment; must also demonstrate the ability to work independently; must be proactive, responsive and resourceful
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook (https://www.facebook.com/brightspringHS/) , Twitter (https://www.twitter.com/BrightSpringHS/) and LinkedIn (https://www.linkedin.com/company/brightspringhealth/) .
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Job LocationsUS-KY-LOUISVILLE
ID 2024-134247
Line of Business BrightSpring Health Services
Position Type Full-Time