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Utilization Management Coordinator
Utilization Management Coordinator-March 2024
Salt Lake City
Mar 28, 2026
About Utilization Management Coordinator

  Overview

  As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

  This position is responsible for assisting with the coordination of case management clients, utilization review, concurrent review and medical necessity review. Provides customer service and interaction with providers and members. This position is not responsible for providing care to patients.

  Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

  Responsibilities

  Receives medial reviews and pended claim requests and data enters it into IDX.

  Prepares paperwork for RN or MD review.

  Communicates the results of the review to the requestor.

  Answers the utilization management phone and fields calls for the case managers.

  Assists providers and members by quoting benefits, verifying eligibility and answering questions about appeals.

  Creates a case in IDX for all hospital admissions.

  Assists the concurrent review nurse in requesting clinical reviews from the hospital case managers.

  Verifies eligibility and creates cases in IDX for all high risk or potential high risk members.

  Mails letters and education information to members.

  Creates, maintains, updates and files all case management charts.

  Maintains master case management list.

  Knowledge / Skills / Abilities

  Demonstrated potential ability to perform the essential functions as outlined above.

  Demonstrated human relations and effective communication skills.

  Demonstrated computer literacy.

  Ability to handle highly sensitive and confidential issues in a professional manner.

  Ability to prioritize and organize tasks.

  Qualifications

  Qualifications Required

  Two years of ICD-9, CPT coding or managed health care experience or education equivalency.

  Previous experience in a utilization review setting.

  Completion of a hospital provided Medical Terminology course within six months of hire.

  Qualifications (Preferred)

  Working Conditions and Physical Demands

  Employee must be able to meet the following requirements with or without an accommodation.

  This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.Physical Requirements

  Color Determination, Listening, Manual Dexterity, Sitting, Speaking, Standing

  Multi-lingual Candidates Welcomed

  Interested in this opportunity?

  Socialize this job opportunity to a friend, colleague, or family member:

  To inquire about this posting, email: [email protected]

  EEO Statement

  University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

  Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

  University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

  To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

  Sherrie Hayashi

  Director/ Title IX Coordinator

  Office of Equal Opportunity and Affirmative Action (OEO/AA)

  383 University Street, Level 1 OEO Suite

  Salt Lake City, UT 84112

  801-581-8365

  [email protected]

  Online reports may be submitted atoeo.utah.edu/

  For more information: https://www.utah.edu/nondiscrimination/

  The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

  This position may require the successful completion of a criminal background check and/or drug screen.

  Requisition Number 66343

  Reg/Temp Regular

  Employment Type Full-Time

  Shift Day

  Work Schedule Sat-Wed

  Location Name 525 Plaza

  Workplace Set Up Hybrid

  City Salt Lake City

  State UT

  Department UUH CST 27N Utilization Review

  Category Finance/Accounting

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