General Statement of Duties

　　Performs Utility, Harbor and Miscellaneous billing for the City and Borough; performs related work as required.

　　Distinguishing Features of the Class

　　The principal function of an employee in this class is to1) Process and send monthly electric, water, sewer and solid waste bills on a 4-cycle rotation;2) Process harbor billing requests, generate customer bills, and maintain accounts receivable history and assist in the coordination of collection efforts;3) Process billing requests from non-utility departments, generate customer bills, maintain accounts receivable history and coordinate collection efforts.The work is performed under the direct supervision of the Controller but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class performs the duties of other employees in the Finance Department as required or as assigned by supervisory personnel. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other Department and City employees, governmental agencies and the public. The principal duties of this class are performed in a general office environment.

　　Examples of Essential Work (Illustrative Only)Utility/Harbor Billing:Processes utility billing data on a 4-cycle per month rotating basis;Generates utility bills and mails to customers;Maintains utility billing data base, entering all necessary changes to individual customer records;Coordinates with Accounting Clerk (A/R-Collections) in collection of past due accounts;Generates harbor bills and mails to customers;Prepares reports and account summaries as requested;Performs account analysis and reconciliation;Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;Responds to citizens questions and comments in a courteous and timely manner;Performs other related duties as assigned.

　　Miscellaneous Billing:Receives requests for billing of services rendered from City departments;Generates customer bill, records account receivable and tracks payments;Maintains and bills annual leases and contracts such as tideland leases, utility construction contracts and loans for public improvements;Records and processes landfill billing information;Generate month end statements on all open accounts;Calculates annual CPI adjustments for leases;Performs account analysis and reconciliation;Coordinates with Accounting Clerk (A/R-Collections) in collection of past due accounts;Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;Responds to citizens questions and comments in a courteous and timely manner;Performs other related duties as assigned.