As a UX Design Lead in the DCE Finance team, you will focus on enhancing data interpretation methods for the Consumer and Community Banking (CCB) Finance group, aiding in decision-making processes on various topics. You will work with cloud-based data services, third-party applications, and task automation tools, providing support to various teams and officers. Your role will offer insights into the functioning of Finance in a large institution and involve working with complex internal employee-facing systems. Collaborating with User Experience leads, Product Owners, Data Owners, and Tech Teams, you will implement solutions incorporating emerging technologies such as cloud computing, robotics, large language models, low-code solutions, AI, and ChatGPT.

　　Job Responsibilities

　　Partnering with cross-functional team members to capture user flows and service blueprints, and visualize how they relate to the evolving Finance data ecosystem.

　　Working with software vendors to guide and configure customizations of their software.

　　Partnering with agility leads and product partners to ensure design team epics and tasks are correctly represented in Jira, Jira Align, and Kanban

　　Partnering with Product leads to co-moderate user interviews; facilitating follow-ups and deep dives when needed; overseeing and/or participating in the translation of findings into reports.

　　Facilitating surveys and product workshops; overseeing and/or participating in the translation of participant-created content into artifacts and reports

　　Directing and/or participating in the creation of concept sketches, mockups, and interactive concept prototypes

　　Leading and/or participating in presentations to client and other internal design teams

　　Representing Design in weekly and bi-weekly Finance progress and status calls

　　Providing timely and articulate progress updates to your internal manager and partners

　　Required Qualifications, Skills and Capabilities

　　Bachelor's or Master's degree in design, HCI, Psychology, or related

　　Excellent written and verbal communication skills and a passion for storytelling

　　Minimum of 7 years experience leading the design of data products and process re-engineering

　　Minimum of 7 years with finding creative solutions for constraints posed by 3 rd party applications

　　Minimum of 7 years integrating the double-diamond Design approach into a fast-paced delivery environment, with team members who may have limited or no experience working with designers

　　Strong portfolio of delivered products that show creative problem solving for enterprise products; an ability to describe your end-to-end involvement.

　　Ability to switch between research and design modes, and between senior and junior-level tasks, when a situation requires it.

　　Ability to be proactive and improvise when business requirements are missing or incomplete.

　　Expert at PowerPoint, Excel, Figma, and Adobe Creative Suite software

　　Preferred qualifications, capabilities and skills

　　Experience in Financial Services or similar large, heavily regulated industries a plus

　　Advanced level Axure experience a plus

　　Familiarity with cloud-based technologies (AWS), data tools (Salesforce & Tableau), low-code/no-code technologies, AI, and ChatGPT a plus

　　Experience with Axure a plus

　　Experience designing for mobile and/or tablet.

　　Experience with video editing a plus

　　Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

　　Equal Opportunity Employer/Disability/Veterans

　　Base Pay/Salary

　　Jersey City,NJ $133,000.00 - $205,000.00 / year