[JOB TITLE: [Universal Banker II *[Entity (SFG, SCB): [SCB*[Job Classification: [Full Time, Non-Exempt*[Department: [Retail *[Reports to: [Community Bank Manager *[Education requirements: ]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}]{arial=""}*

　　High School Diploma or equivalent[Experience or Skill requirements: ]{arial=""}

　　2-3 years teller and new accounts experience preferredGood interpersonal communication and computer skills; ability to operate standard office equipment such as adding machines and typewritersAbility to deal with problems involving several concrete variables in standardized situations.Strong keyboarding and computer skills, including proficiency in a Windows operating environment.Demonstrates accuracy and thoroughness; Follows policies and procedures; Looks for ways to improve and promote quality; Applies feedback to improve performance; Completes tasks correctly and on time; Monitors own work to ensure quality.Completes work in timely manner; Strives to increase productivity; Works quickly.Responds promptly to internal and external customer needs; Meets commitments.Prioritizes and plans work activities; Uses time efficiently.Contributes to building a positive team spirit.[Duties:]{arial=""}

　　Must fully meet the customer's needs by providing a rewarding customer experience.

　　Performs both customer service (opening new personal and business accounts) and teller duties.

　　Participates in the daily operations of the branch.

　　Processes all types of banking transactions in a timely and accurate manner including but not limited to stop payments, POS disputes, and ACH affidavits

　　Responds promptly to customer inquiries and problem resolution

　　Maintains a comprehensive knowledge of all retail products and services.

　　Actively participates in various out bound sales activities in support of meeting branch and bank-wide goals.

　　[Processes all new account transactions; assisting customers]{arial=""}