ResponsibilitiesProvide administrative support and patient care coordination to ensure maintenance of an organized, family centered patient care environment. Provide outstanding customer service to families and visitors, and conduct l screening for everyone entering the inpatient units. Support all Children's staff in improving the health and well being of all children through excellence in patient care, teaching, and research. Work is non-sedentary in nature and during the scheduled hours of work the employee may be required to mobilize work in various areas.RequirementsRequired Education/Experience:High school diploma or equivalent experience.Minimum of one (1) year of customer service experience working with diverse populations.Required Credentials:n/a.Preferred:Bachelor's Degree in related field.Two (2) or more years experience in direct customer interactive situations.Certificate in Medical Terminology or equivalent.Familiarity with other cultures/bilingual skills highly desirable.Min to Max Hourly Salary$20.50 - $30.76 /hrMin to Max Annual Salary$42,640.00 - $63,980.80 /yrSalary InformationThis compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.The union pay ranges can be found on the Seattle Children's website here: -Seattle Children's offers annual incentive pay based upon performance that is commensurate with the level of the position.Disclaimer for Out of State ApplicantsThis compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.Benefits InformationSeattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. for more information.About UsHope. Care. Cure. These three simple words capture what we do at Seattle Children's -- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECUREOur founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country.In 2022, U.S. News & World Report once again ranked Seattle Children's among the nation's best children's hospitals - for the 30th year in a row. For more than a decade, Seattle Children's has been nationally ranked in all 10 specialty areas evaluated by U.S. News & World Report. We are honored to be the top-ranked pediatric hospital in Washington and the Pacific Northwest.As a Magnet designated institution, and classified among America's best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.Our Commitment to DiversityOur community welcomes diverse experiences, b