Job Description

　　Job Description:

　　Insight Global is currently seeking a qualified IT O&M Operations Manager in support of our client in Annapolis Junction, MD.

　　Responsible for:

　　* Drives, in coordination with the Program Manager and O&M Deputy Program Manager, successful execution of Operations & Maintenance activities, including manpower estimation and allocation, daily review and prioritization of activities based on current situation and requirements, planning and schedule estimation for new operations projects, risk management, requirements analysis, and quality control and assurance activities.

　　* Ensures cross-discipline integration within the contract to meet Government needs.

　　* Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services.

　　* Manages a team of systems engineers, systems administrators, and technical specialists--general staff supervision and evaluation, task coordination, manpower planning, risk mitigation, communications, and status tracking.

　　* Leads the daily ops tempo to ensure production schedules are met (e.g., deployments, imaging, vulnerability management).

　　* Oversees incident and event management to ensure resolution times for fault conditions meet SLA requirements.

　　* Ensures system resources are used effectively by overseeing performance and health monitoring, capacity planning, and system optimization activities.

　　* Drives the analysis, evaluation, engineering, and implementation of system improvements, automation, optimization, and deployments.

　　* Coordinates and leads team in activities related to items such as the following:

　　Diagnosis and resolution of availability, performance, and information assurance issues in a dynamic, always-on, mission critical environment.

　　Documentation of designs and changes to infrastructure environments including physical/logical drawings, engineering design plans, implementation plans, transition plans, test plans, and failover plans.

　　Execution of security updates to hardware and software to ensure the security posture across all systems implemented and managed.

　　* Contributes to the preparation of program status reviews and other formal reviews to be presented to the Government Program Manager and/or Contracting Officer.

　　* Supports the O&M Deputy Program Manager in the identification, capture, cost estimation, and proposal submission for new design build and O&M IT and operational technology requirements.

　　* Supports coordination of O&M team travel and deployment plans, working with Government, internal team and service centers.

　　Compensation: $150-180k.

　　Exact compensation may vary based on several factors, including skills, experience, and education.

　　Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

　　Skills and Requirements

　　Requirements:

　　* Active US security clearance at the TS/SCI w/ Polygraph level

　　* Bachelor's Degree required; Computer Science, Engineering, Information Technology, or similar discipline with 10-12 years of experience.

　　*  14+ years of progressive experience, including experience in programs and contracts of similar scope, type, complexity, of which three years is related to the provisioning of operations and maintenance services of electronic security systems and IT solutions.

　　*  Familiarity with open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards.

　　*  DoD 8570 IAM Level-II certification.

　　*  Strong familiarity/experience with the following core platforms and services:

　　VMware ESXi and vSphere

　　Microsoft Windows Server 2016 and 2019 Deployment and Administration

　　Microsoft Windows 10 Deployment and Administration

　　DNS, DFS, and DHCP

　　Windows Server Update Services (WSUS), Key Management Service (KMS)

　　Active Directory and defining, implementing, and maintaining Group Policy

　　Data center networking fundamentals (experience with software defined data center networks a plus

　　Data center storage fundamentals (experience with SAN protocols and NAS protocols

　　* Demonstrated ability to work effectively with technical peers/leads.

　　* Experience leading teams in virtualizing enterprise applications (Active Directory, MS SQL, RHEL, MS SharePoint, etc.).

　　* Experience leading teams in developing, implementing, and maintaining highly secure and reliable solutions that meet all organizational Cybersecurity and Information Assurance requirements.

　　* Experience leading teams performing security scans, performing system updates, and applying security configurations, e.g., DISA STIG/SRGs to system hardware and software.

　　* Experience with Data Center Automation and Infrastructure as a Service (IaaS), API management, scripting languages including PowerShell, Python, JSON, Bash, etc. desired.

　　* Strong oral, written and presentation skills with the ability and experience communicating with customers at various levels.

　　* Demonstrated background working with multidisciplinary teams.

　　* Demonstrated time management and organization skills to meet deadlines and quality objectives.

　　* Strong MS Excel, Word, PowerPoint, and Visio Skills. null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].