Job Description

　　Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads.

　　Recruit, train and manage a high-performing Operations team. Provide coaching, mentorship, and performance feedback to team members.

　　Develop training program and materials with assistance of our Learning & Development team to help team members acquire the knowledge and skills required to perform their operational roles effectively.

　　Identify needs and opportunities for skill development on the Operations team.

　　Assist and communicate with executives in decision-making, program management, and initiative implementation.

　　Improve current processes and optimize organizational procedures for efficiency and productivity.

　　Use data and analytics to support and understand the business. Continually work to refine and better leverage the data to proactively and prescriptively run the business.

　　Reviews, analyzes, and evaluates business procedures.

　　Serve as backup for various functional area leaders within Operations as needed.

　　Skills and Requirements

　　Bachelor's degree in related field

　　5-10 years of relevant experience

　　Experience leading team of 5Insurance knowledge preferred

　　Clear and concise verbal and written communication skills. null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].