Make banking a Fifth Third better®

　　We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

　　GENERAL FUNCTION: Supports the Regional Trust Real Estate Manager in every aspect of servicing the client base to ensure greater client satisfaction, retention and compliance with all policies and procedures governing fiduciary relationships.Worksextensively with trust system.

　　Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures thatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES:

　　Assists with preparation of Regulation 9 real estate reviews.

　　Assists with obtaining title insurance and appraisals.

　　Participates on client sales and service calls as needed.

　　Frequent interaction with other areas of Trust and the Bank.

　　Provides back-up support with client communication and problem solving.

　　Fosters positive professional and customer relationships.

　　Ensures smooth transition as client moves among service models.

　　Works with Administrative Service Group (ASG) to process real estate related bills.

　　Provides necessary maintenance/interfaces for trust and real estate accounting systems.

　　Pro-active with a sense of urgency for client services and completion of projects/tasks.

　　Works with multiple managers with need to balance priority.

　　Assists with property inspections and with meeting third-party vendors in outside locations.

　　Learns basic knowledge of Real Estate and Fiduciary Law.

　　Provides oversight for a geographically dispersed and diverse portfolio of 130+ residential, commercial farmland and vacant land properties.

　　SUPERVISORY RESPONSIBILITIES: None.

　　MINIMUM KNOWLEDGE & SKILLS REQUIRED:

　　High School or GED equivalent required.

　　Associate Degree preferred.

　　Trust Real Estate Administrator or related experience preferred.

　　Proficient with Microsoft Excel and Word.

　　Strong technical skills in order to provide system administration and support.

　　Detail oriented and good problem solving skills.

　　Deep consideration for success of team members and support for the mission of the organization.

　　Understanding of company policies, procedures and operations.

　　Effective customer relations.

　　Trust Real Estate Associate

　　LOCATION -- Grand Rapids, Michigan 49503

　　Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

　　Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

　　Fifth Third Bank, National Association is one of the top-performing banks in the country, with a history that spans more than 150 years. We’ve staked our claim on looking at things differently to make banking a Fifth Third better. This applies to our relationships with customers and employees alike.We employ about 18,000 people while offering:• A chance for employees to build their future, with supportive career development and comprehensive health and financial wellness programs.• An environment where we win together by celebrating achievements and working collaboratively.• An opportunity to make a difference in a positive and lasting way. Everything we do is geared toward improving lives.We’re proud that Fifth Third is a warm and caring place to grow – as a customer and as a team member.