We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The opportunity

　　Responsibilities

　　Act as a key resource and actively support the North American & Asia project and Business Unit stakeholders in bank reconciliations, account reconciliations, reporting and technical support.Bank Reconciliations

　　As part of the team, ensure that bank reconciliations between bank statements and cash subledger for operational cash accounts are provided.

　　Provide oversight over other operational cash accounts to ensure reconciliations are being prepared and outstanding items are cleared.

　　Investigate unusual or non-routine discrepancy items.

　　Ensure receipt of bank statements and agree to balance on reconciliations.

　　Account Reconciliations

　　Review/prepare reconciliations of Treasury-owned accounts.

　　Monitor Treasury-owned accounts and ensure outstanding items are investigated and cleared on a timely basis.

　　Review, prepare and process various month-end journal entries and accruals to clear errors and align cash account balances and suspense accounts for financial reporting purposes.

　　Perform all control functions (including key SOX controls) as required to mitigate risk.

　　Perform other ad hoc tasks as assigned by the Business Unit (process improvement, creating and updating procedure maps/guides, expense analysis, bank reconciliation models, etc.)

　　Identify risks and issues and update status to business unit counterparts on regular basis.

　　Act as the key trainer for new and existing team members on bank reconciliation process, systems and reporting.

　　Recommend ongoing process improvements that may be tracked through working group and help with the implementation.

　　Participate in various accounting, expense, finance projects as they arise.

　　Participate in agile meetings.

　　What motivates you?

　　You obsess about customers, listen, engage and act for their benefit.

　　You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

　　You thrive in teams and enjoy getting things done together.

　　You take ownership and build solutions, focusing on what matters.

　　You do what is right, work with integrity and speak up.

　　You share your humanity, helping us build a diverse and inclusive work environment for everyone.

　　What we are looking for

　　Bachelor’s Degree in Commerce, Business Administration, Finance or related area

　　CTP, CPA or another treasury/finance related certification. Knowledge of treasury operations and bank reconciliations process is required.

　　Experience as SME of bank reconciliations and problem solving related to account reconciliations.

　　Ability to learn the technical side of a Treasury System (with a focus on bank reconciliations and cash ledger.)

　　Ability to troubleshoot problems, exhaust available options and determine when escalation or engaging outside help is required.

　　Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.

　　Excellent analytical and problem-solving skills.

　　Strong interpersonal skills and ability to work effectively across cultures.

　　Excellent English written and verbal communication skills.

　　Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.

　　Willing to work on mid shift and night shift and overtime may be required to meet business deadlines.

　　What can we offer you?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

　　A focus on growing your career path with us.

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment to you

　　Values-first cultureWe lead with our Values every day and bring them to life together.

　　Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

　　Continuous innovationWe invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

　　Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .