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Company:Bermex, Inc.
About The Team
At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter services. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Traveling Water Meter Installer Lead Technician reports to the Meter Services Supervisor at Bermex. This position plays a key role in assistingthe supervision of Meter Install Technicians and ensuring all meter installations meet quality and safety standards, and acts as a liaison between the Meter Services Supervisor and Meter Installers. This position requires a high degree of communication and leadership skills, excellent time management, and exceptional flexibility day to day.Travel up to 100% of the time to different projects while getting paid!
What You'll Do
Assist in Daily Operations:
Assist the supervisor in monitoring daily production, quality, and field related issues
Assist with water line breaks
Assist with repairs, as needed
Perform audits on work completed by Meter Installers to ensure quality and safety standards are being met
Participate in weekly safety meetings
Act as a liaison between the Supervisor and Meter Installers to help facilitate team communication
Schedule and monitor performance tasks, installs meters and performs validations
Performs Meter Installations:
Exchange the following electric meter types: 1s, 2s, 2s 320, 12s, 25s, 9s,16s
Follow all procedures outlined in the Field Services Manual to safely exchange electric meters, gas modules, or water meters on assigned routes. Each route is different and production expectations are given by the supervisor
Identify hazards or unsafe conditions at meter sites and reports accordingly
Use handheld devices to collect project specific data points, including but not limited to, site inspection, address verification, old meter number, old meter reading, quality picture of old meter, quality picture of socket, thermal image and temperature scan of socket, new meter number, new meter module number, quality picture of new meter, socket GPS transformer number, transformer GPS, and comments as needed
Use a paper copy called a route sheet to record all information on a paper for a backup if it is ever needed
Ensure assigned routes are loaded on handhelds and all tools needed for jobs are located and kept in work vehicles
Understand and follows all job specific procedures
Ensure the timely completion of all routes assigned
Return all keys, handhelds, and paperwork as required
Return all old meter inventory to appropriate areasat the end of each working day
Enter all meter inventory prior to leaving the field in accordance withthe inventory needed for the specific route being worked
Provides Customer Communication & Ensures Safety:
Communicate with customers daily and follows all outlined customer service policies
Provide general information about meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Wear and ensure others wear PPE during meter exchanges and advocates the importance of PPE during normal operations
Ensure everyone follows all procedures outlined in the Field Services Manual to safely exchange electric meters, gas modules, or water meters on assigned routes; each route is different and production expectations are given by the supervisor
Drive a company vehicle appropriately marked for the specific project. Field Technicians are responsible for completing a safety walk around prior to leaving for their route. Field Technicians must also complete a vehicle inspection (as required) and follow all vehicle policies and rules of the roadTravel up to 100% of time to different projects while getting paid!
Other duties as assigned.
About You
Must Haves:
Education: None. Must be 18 years of age or older
Experience: At least 1 year of experience in the installation of water, gas, and/or electric meters or 1 year of experience in underground plumbing related to water services. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training. Mustpossess a valid driver's license
Nice to Haves:
Education: High School Diploma or GED
Experience: 3 or more years of experience in the installation of water, gas, and/or electric meters and/or underground plumbing related to water services
Your Skills:
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.
Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
Excellent knowledge of the geography and street locations in the community
This role would not be a good fit if you:
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not able to walk and stand extensively. Medium work requires the exertion of up to 50 pounds of force occasionally, and /or up to 20 pounds of force routinely, and/or up to 10 pounds of force continuously to move objects. Will need to walk up to 20 miles per day in all kinds of weather including rain, sleet, hail, and snow. Must be able to work in all temperatures with daily ranges of -10 up to 120 degrees Fahrenheit
Are not flexible and do not enjoy adapting to your current work schedule or routine
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid t