As the U.S. military and government division of CWT, CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Though our offices are spread across the world, we are a tight-knit group with access to resources and innovations that enable us to deliver the best services in the industry. We are very proud of our 65 year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today.

　　Position Overview

　　CWTSatoTravel is seeking an experienced and talented DE-Agent-Travel Counselor your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel.

　　Position Description

　　Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accountsSells products that are of commercial value to CWT and contribute to CWT’s profitability; sells “add on” attachments (hotel, other); upsells targeted areas of travelActs as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situationResolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex faresEscalates more complex problems to more experienced staffAssignments include both routine and non-routine work#LI-ONSITE #LI-PS

　　Position Requirements

　　Experience & Education:

　　Experienceo High School diplomao 2 years of experience working in a customer service environment that includes 2 year as a travel counselorKnowledge, skills and abilities (KSAs)o Strong verbal and written communication skillso Good travel industry knowledgeo Skilled in GDS and other booking tools used by CWTTo the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government required and/or company mandated information security policies and regulations. The individual is also required to take all information security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information and in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.

　　CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

　　Job: *Travel Counselors

　　Organization: *TX_Military & Government

　　Title: Travel Experience Counselor II Onsite Germany Grafenwoehr

　　Location: Grafenwoehr

　　Requisition ID: 2400000D