Overview

　　Essential Functions

　　Manages the safety, quality, and performance of the Transportation Account

　　Provides leadership, inspiration, and mentorship to their Team while promoting individual growth, responsibility, and continuous improvement.

　　Fosters deep and meaningful relationships with our client representatives.

　　Interacts frequently with clients, employees, and stakeholders to discuss concerns and opportunities.

　　Oversees delivery of training programs

　　Responds to and resolves escalated Client, employee, and stakeholder concerns.

　　Implements, administers, and improves policies, systems, and processes.

　　Monitors and maintains staffing levels by partnering with Talent Acquisition and Human Resources teams.

　　Achieves financial targets through effective labor, expense, and revenue management.

　　Accesses computer-based systems to input, review, extract, and interpret financial and operational data.

　　Creates, updates, and maintains Excel spreadsheets to collect, interpret, and trend data to assist with management decision making.

　　Identifies opportunities to continuously improve, reduce errors, and build standard processes.

　　Investigates, reports, and resolves discrepancies.

　　Qualifications: Education and Experience,

　　Strong analytical skills and proactive mentality

　　Highly organized, efficient, and able to handle a variety of duties simultaneously.

　　Ability to acknowledge and prioritize high-volume communications in a fast-paced work environment.

　　Strong written and verbal communication skills and the ability to effectively communicate with frontline employees and senior management.

　　Eager to learn new systems and teach others.

　　Bachelor’s Degree

　　Must be 18 years of age or older.

　　Must submit and pass a drug screen.

　　Aviation experience preferred.

　　Must meet all the requirements to receive required airport security badge and US Customs and Border Patrol clearance, including a successful completion of a background check and 10-year work history.

　　REQNUMBER: 74969

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.