Twice recognized as the Hilton Human Resources Team of the Year, the Hilton Austin HR Team is looking to add a Training Manager to the ranks. This beautiful property in Downtown Austin has 801 guest rooms, and this Human Resources Team supports 375 team members that keep the hotel running. The ideal candidate for this role has a passion for training and ensuring that team members are set up with the building blocks for success. With a least one year of training experience, the next person who steps into this role needs to feel comfortable facilitating group training sessions and tracking training compliance for Quality Assurance purposes.
To learn more about the property, check out their hotel website here (https://www.hilton.com/en/hotels/auscvhh-hilton-austin/) .
A Human Resources Manager is responsible for assisting the Director in the overall management and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability.
A Training Manager will assist in managing the overall function of the Human Resources department with an emphasis in training.
What will I be doing?
As a Human Resources/Training Manager, you would be responsible for various Human Resources functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Develop, plan, coordinate and implement training programs in accordance with current standards including, but not limited to, harassment-free workplace, diversity, new team member orientation, departmental training, communication, leadership, service and train-the-trainer training.Plan and conduct meetings with department managers, trainers and team members to review performance trends, to develop action plans and to recognize achievementReview, analyze and assess hotel training initiatives and programs and develop or research training solutions to make recommendations to address specific hotel needsTrack, input, maintain and audit all individual team member training records utilizing designated systems and programsOversee and monitor all departmental training programs including, but not limited to alcohol awareness, food safety, job skills checklist, educational assistance, etc.Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investmentAlso assist in team member relations programs, activities and initiatives to include, but not limited to, picnics, holiday functions, health fairs, award banquets and special eventsPerform initial screening interviews with and assess qualifications of candidates in relation to open positions along with hiring and other employment and recruiting activitiesOther HR Department ResponsibilitiesWhat are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
At least one year Human Resources ExperiencePrevious experience in a Training Professional RoleExperience developing and delivering training programsProficiency with Microsoft PowerPoint, Excel, and Word including the ability to understand, create and manipulate basic presentations, spreadsheets, and documentsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous Hospitality ExperienceBi-lingual (Spanish and English)3 Years in Human Resources/TrainingTraining CertificationExperience utilizing Taleo (Applicant Tracking System)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Human Resources
Title: Training Manager, Human Resources - Hilton Austin
Location: null
Requisition ID: HOT0A7ON
EOE/AA/Disabled/Veterans