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Training Coordinator
Training Coordinator-March 2024
Hamilton
Mar 28, 2026
About Training Coordinator

  Position Summary:

  To identify and deliver training to Service Providers’ staff members and partners. In conjunction with the Learning and Development Lead, produce training curriculum focused on economic and workforce development best practices. This position will coordinate training logistics and deliver training in-person and online, ensure compliance with training requirements, and collaborate with Service Providers and partners regarding specific training needs.

  Essential Responsibilities:

  Train workforce professionals in traditional or online environments on established curriculum and training topics.

  Develop and implement custom curriculum informed by best practice that addresses the specific knowledge and skills needed to support unemployed individuals and individuals living with barriers to unemployment, such as medical and mental health needs, in returning to sustainable work.

  Incorporate aspects of existing evidence-based workforce practices as applicable into training curriculums.

  Engage in ongoing research and attend trainings to stay informed about current trends in workforce development models training.

  Integrate new skills and knowledge into current training as needed based upon changing trends in workforce development.  

  Use technology to provide online trainings, streamline the evaluation feedback loop, and reduce reliance on paper.  

  Conduct ongoing evaluation of training and incorporate updates/changes to the trainings as needed.   

  Report on training efforts and outcomes.

  Performs other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.

  Education and Experience:

  Bachelor’s Degree in Education, Human Resources, or related field.

  Experience providing trainings or as a teacher.

  Familiarity with evidence-based practice, such as Individual Placement and Support and Supported Employment

  Knowledge of economic and workforce development a plus.

  Knowledge, Skills and Abilities:

  Demonstrable knowledge of

  embrace the mission, vision, and goals of Fedcap Canada and The Fedcap Group and execution of relevant policies and procedures.

  strong organizational, administration, presentation, and communication skills (both verbal and written).

  Cultural competency

  Demonstrable ability to

  effectively engage and train to a wide variety of learning styles.

  think analytically to identify training needs and evaluate the effectiveness of training

  utilize social media to communicate

  analyze and organize data for the purpose of contractual reporting.

  work cooperatively with others on a team.

  be accurate, precise and attentive to detail.

  build strong interpersonal relationships with internal and external stakeholders.

  maintain the highest level of confidentiality, integrity, and ethical practice.

  meet goals of the organization.

  navigate complex and/or difficult situations and bring about positive resolutions within the scope of responsibilities.

  Supervisory Responsibility:

  This role has no direct reports.

  Work Environment:

  This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Position Type/Expected Hours of Work:

  This is a full-time position, and hours of work and days are typically Monday through Friday, 8:00 a.m. to 5 p.m. but will be determined by your supervisor. Occasional evening and weekend work may be required as job duties demand.

  Travel:

  Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

  Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are an EEO employer committed to diversity, M/F/D/V.

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