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Customer Facing Software Development Engineer
Customer Facing Software Development Engineer-March 2024
Seattle
Mar 27, 2026
About Customer Facing Software Development Engineer

  Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!At Marketo (an Adobe company) we are growing the world's leading engagement platform that empowers marketers to deliver the authentic experiences customers desire at scale. Our team is fueled with a passion for innovation, growth, and a dedication to making the Marketer successful. We hire multifaceted, hardworking, and innovative individuals who thrive in fast-paced environments.The OpportunityAre you ready to collaborate with the world's largest technology companies? Do you enjoy diving into existing codebases and learning what makes them tick? Can you think creatively and find unique ways to solve problems?If so, we'd love to hear from you!Marketo seeks a Senior Software Engineer to join our Customer Engineering Team (CET). We're a team of creative problem-solvers with a passion for helping our customers achieve their business goals. As advocates for some of our largest customers, we are uniquely positioned to develop our own solutions and assist other component teams in delivering quality features across the platform to support our highest-scale needs.Work with highly available services, RESTful APIs, and internal and external interfaces that support and empower our users. Help build towards the future of Adobe by leading on new cutting-edge products. Learn to anticipate our customer's needs through a suite of powerful monitoring tools and the support of your peers. Participate in cross-cutting platform investigations and find ways to unlock new levels of performance. Innovate in the area of responsible AI that Adobe is pioneering.This currently is a hybrid in-office position. The core team is located in Portland, OR, Seattle, WA, and San Jose, CA.What you'll doCollaborate and solution with some of our biggest customersWork with data streams and APIs to provide enhanced automation capabilitiesBuild tools to alleviate support bottlenecksProactively monitor for improvement opportunitiesEnhance scalability and performance across the platformWhat you have5+ years working in SaaS platforms & technologiesExperience planning and implementing architectures for new services or components.Strong grasp of data and system performance and tuning for KPIsAn emphasis on back-end development (Java or PHP preferred)Expertise working with SQL and NoSQL data stores (MySQL, Postgres, MongoDB)Solid understanding of Docker or other container orchestration systemsExcellent communication skills and an eagerness to collaborate!Bonus PointsExperience in consulting and/or customer-facing rolesExpertise in building RESTful APIs and microservicesUnderstanding of Scrum / Agile MethodologiesExperience working with extremely large data setsAffinity for APM and monitoring tools (New Relic, Wavefront, Vivid Cortex)Bachelor's Degree in Computer Science, Data-Driven Science, or a related disciplineExperience with AI and GenAIOur compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $108,000 -- $198,500 annually. Paywithin this

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