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Trainer/Coach
Trainer/Coach-March 2024
Brooklyn
Mar 28, 2026
About Trainer/Coach

  Trainer/Coach

  Job Details

  Job Location

  1 PIERREPONT PLAZA SUITE 901 - BROOKLYN, NY

  Salary Range

  $65,179.00 - $66,179.00 Salary

  Trainer/Coach

  Trainer/Coach

  Title: Trainer/Coach

  Program: Talent Development & Support / Learning & Practice Proficiency

  Report To: Director of Learning & Practice Proficiency

  FLSA: Exempt

  Salary: $65,179 - $66,179

  Mission, Vision, and Pillars: https://www.graham-windham.org/about-us/mission-and-pillars/

  Principal Objective :

  Trainer/Coach will support staff in their professional development, with a particular focus on leadership and management skills and supporting excellent supervisory practices. Will also contribute to the ongoing culture of learning and skill building that involves our strengths-based approaches, including Solution-Based Casework, as well as other skills, practices, and models, safety and risk, and other evidence-based or evidence-supported models being implemented at Graham Windham.

  The Trainer/Coach works throughout Graham’s programs and sites, in various modalities, to support its leaders and teams: formal classroom trainings, small groups, and one-on-one meetings. To meet individuals’ and teams’ needs in the hybrid work environment, they travel to sites as needed as well as meet via Zoom. They collaborate closely within the L&PP team, while building and maintaining partnerships with the programs’ staff to cultivate an understanding of their emerging needs

  Duties & Responsibilities (but not limited to):

  Develops and facilitates supportive platforms for supervisors, such as Network groups or types of peer support/discussion activities.

  Develops training curricula and interactive workshops specifically related to leadership and management skills in response to performance needs through partnership with program leadership.

  Implements and facilitates regular group and individual supervisory practice coaching sessions (including a standing schedule and by-request) toward proficient use of our supervisory framework and advancement of leadership aptitudes.

  Leads the implementation and facilitation of Graham’s “Supervisory Leadership Academy” and potentially other learning material (e.g. online asynchronous courses like “Graham U.”)

  Conducts trainings for newly hired and existing staff, which may include:

  Safety and Risk

  Trauma-Informed Care

  Mindful Practice and Undoing Implicit Bias

  Secondary Trauma and Wellness (Trauma Stewardship)

  LGBTQIA+ Affirming Services/Spaces

  Psychological Safety

  Model-Specific Training, such as:

  Solution-Based Casework Collaborative Problem Solving

  Motivational Interviewing

  Qualifications

  Minimum Requirements:

  Master’s Degree in Human Services, Social Work, Counseling, or related field preferred or Bachelor’s in the afore-mentioned fields with professional knowledge and experience with strengths-based approaches, Motivational Interviewing, or other similar evidence-supported practice models

  At least 3 years' experience in child, youth, and/or family support programs preferred

  Training and/or group facilitation experience required

  Experience in a supervisory role (having direct reports) required

  Experience in adult learning curriculum development required

  Coaching certification preferred

  Experience with developing of online coursework a plus

  Quality assurance and data-based outcomes evaluation a plus

  Familiarity with ACS, OCFS, and other relevant municipal and state agencies

  Computer literacy, including Microsoft Word and Excel

  Competencies:

  Passion for training and coaching child-, youth-, and family-serving staff

  Excellent interpersonal skills

  Ability to manage multiple deadlines and priorities

  Experience or ability to provide consultation to senior managers

  Detail-oriented, with excellent written and oral communication skills

  Must be hospitable, flexible, a team player, and have a passion for serving children and families

  Knowledge or experience in approaches to improve equity and justice in biased systems

  Willingness and ability to travel throughout NYC

  Position Type Full Time Salary/Compensation$65,179 - $66,179 + Merit Pay + Benefits + Staff Development

  Location (Hybrid Work Arrangement): One Pierrepont Plaza, Brooklyn, NY 11201

  AAP / EEO Statement

  The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. GW hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

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