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Traffic System Operator IV - Assistant Ops Manager
Traffic System Operator IV - Assistant Ops Manager-September 2024
Hauppauge
Sep 10, 2025
About Traffic System Operator IV - Assistant Ops Manager

  Traffic System Operator IV - Assistant Ops Manager

  Req ID 17655

  Traffic System Operator IV - Assistant Ops Manager

  Who We Are

  At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

  This Opportunity

  WSP is currently initiating a search for Full Time - Traffic System Operator IV - Assistant Operations Manager for our client’s Hauppauge, NY office. The Traffic System Operator IV - Assistant Operations Manager shall have a detailed familiarity with Long Island's roadways, understand communications protocols and be knowledgeable on the location and purpose of all ITS elements.

  Candidates must be capable of independently following procedures and direction with minimal oversight and supervision. The successful candidate must be willing to work all shifts as needed including overnights, weekends and holidays, and respond to on-call issues and activities via phone.

  Your Impact

  Operate the TMC’s Advanced Traffic Management System (ATMS); including minor configuration of the ATMS, and Message Plans.

  Direction, Supervision and Administration of the TMC; System Operation; Roadwork Information and Lane Closure Coordination; Training and Updating of Manuals; Operations and Administration of the Highway Emergency Local Patrol (HELP) and Parkway Tow Contracts.

  Lead and direct work of INFORM System Operators

  On call 24/7 via phone

  Coordinate traffic and incident management functions

  Ensure shift co-workers are adequately trained and current in all tasks relevant to System Operators I, II, & III

  Shift liaison to management for identifying problems and/or weaknesses in operational procedures

  Prepares and maintains training documents and reports

  Shift continuity, assessments, briefings between shift/maintenance personnel, and overall system performance

  Assemble, collate, and prepare roadwork/construction information in order to formulate daily, weekly and

  OpenReach/511NY Road Work reports

  Administer On-The-Job Training

  Perform ITS Maintenance Contract Inspector and H.E.L.P. & Parkway Tow Supervisor System operator III, System Operator II and System Operator I responsibilities

  Who You Are

  Required Qualifications

  A minimum of a High School diploma or equivalent is required

  Must possess a valid Driver’s License

  Minimum 7 years of experience with TMC type facility and/or traffic management

  Minimum 4 years of supervisory experience

  Applicants must be able to pass a State Police background/criminal history check

  In-dept knowledge of local roadways

  Oral and written communication

  Computer/Software – including MS Office applications, spreadsheets and databases

  Public, internal and external relations (works well with internal, external and partner groups and individuals)

  Mentor and training new staff, and able to respond to problem situations 24/7/365Analytical and organizational kills

  Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures

  Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

  Preferred Qualifications

  Ability to communicate clearly both verbally and written

  Strong attention to detail

  Ability to professionally interact with co-workers and client staff

  Proficient with Advance Transportation Management System platforms and other traffic management databases (i.e. Foundation & Agile)

  In-depth knowledge of local roadways

  Ability to perform with minimal supervision

  Ability to multi-task and remain calm during high pressure situations

  Ability to perform in a cooperative team environment

  Compensation and Benefits:

  WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee’s career.

  Expected Salary: $50,700 $87,010

  WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

  Additional Requirements

  To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Additional Details

  Travel Required: 10%

  Job Status: Regular

  Employee Type: Full

  Primary Location: HAUPPAUGE - CALEBS PATH EXT

  All locations: US-NY-Hauppauge

  About WSP

  WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com

  WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

  At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

  WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

  The selected candidate must be authorized to work in the United States.

  NOTICE TO THIRD PARTY AGENCIES:

  WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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