Posting Details

　　Working Title TPS Associate Director for Operations

　　Position Number 00983A

　　Department PARKING FACILITIES

　　Location Norfolk, VA

　　Type of Position Classified

　　Type of Job

　　EEO Category A Officials and Administrators

　　Job Description

　　This position serves an essential leadership role. In conjunction with the Associate Director for Data & Administration, assists the Director of TPS , providing a comprehensive program of high-quality Transportation and Parking services to the University.The Associate Director for Operations leads a staff working nearly a 24 / 7 schedule throughout the fall and spring academic semesters. The position is classified as essential and leads four critical functions within the department: parking facility maintenance, parking enforcement, special event parking, and transportation operations. The position ensures that all operations fully support the academic and community engagement missions of ODU , and adapt to changing campus situations including special events, inclement weather, maintenance work, capital facility construction, regional traffic, and emergency situations. The position will ensure all University parking facilities are maintained in their highest and best conditions; parking regulations are enforced properly on main campus and the regional higher education centers; parking for special events balance customer needs with available resources; and that all facets of university transportation operations are safe, effective and provide outstanding service to the campus community.

　　Type of Recruitment

　　Knowledge, skills and abilities

　　Considerable knowledge of management principles. Considerable knowledge of transportation/parking best practices. Considerable management skills, including the ability to train and develop managerial staff and supervisory staff to lead their respective operating units and work shifts. Considerable ability to communicate effectively both verbally and in writing. Demonstrated ability to manage fiscal, human, facility, and equipment resources effectively. Demonstrated ability to plan for future events while simultaneously executing current operations. Mastery of effective customer service and problem resolution techniques while serving a diverse population of customers (students, faculty, staff and visitors). Demonstrated time management, project-planning and organizational skills. Demonstrated ability to analyze, organize and summarize operational data using current standard software management tools for transportation, parking, maintenance and special event operations.

　　Special licenses, registration or certification

　　None

　　Education or training

　　None

　　Level and type of experience

　　Some supervisory experience in the parking, transportation or mobility industry. Management experience in a service industry supervising both full-time and part time employees. Some experience managing staff using performance metrics and standards. Some experience training and developing both full-time and part-time workforce and enforcing safety and accountability procedures. Some experience analyzing data to determine Key Performance Indicators (KPIs) relevant to transportation operations and parking enforcement operations.

　　Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

　　Certified Administrator of Public Parking ( CAPP ) or the ability to obtain within one year of hire date.

　　Master’s degree in criminal justice, business, management, engineering technology or a related field. Considerable related experience working in higher education or with parking operations, passenger transportation operations, and/or maintenance and repair of parking garage structures and facilities. Demonstrated experience managing a diverse work force. Demonstrated leadership abilities.

　　Valid driver’s license with an insurable license required. Valid Virginia Class ‘C’ Commercial Driver’s License with a ‘P’ [Passenger] endorsement (or other U.S. State-issued Commercial Driver’s License accepted in Virginia, and meeting all minimum Virginia DMV Commercial Driver’s License standards) and insurable driving record.

　　Conditions of Employment

　　This position is considered essential personnel and may be required to work during university closings.

　　This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

　　Annual Salary/Hourly Rate Salary commensurate with education and experience

　　Posting Detail Information

　　Job Requisition Number S02519

　　Job Open To General Public

　　Open Date 01/22/2024

　　Close Date

　　Open Until Filled Yes

　　Special Instructions Summary

　　Please submit a cover letter and resume.

　　Criminal Background Check The final candidate is required to complete a criminal history check.

　　College Home Page

　　Department Home Page www.odu.edu/parking

　　Equity Statement

　　It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

　　Reasonable Accommodation Request

　　If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

　　Alternative Hiring Process

　　In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

　　To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ).

　　Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

　　If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

　　Pay Transparency Nondiscrimination Provision

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　Please describe your work experience in the transportation and parking industry. (Open Ended Question)

　　Please describe your experience working with T2 systems Parking Management Software. If you have experience working with a comparable parking management software, please describe that experience. (Open Ended Question)

　　Please describe your supervisory experience. (Open Ended Question)

　　Applicant Documents

　　Required Documents

　　Resume

　　Cover Letter/Letter of Application

　　Optional Documents

　　Yellow Layoff Form

　　Blue Layoff Card

　　Certificate of Disability Letter