Description

MUST BE AUTHORIZED TO WORK IN USA

We are on the lookout for a Tier 2 Support Engineer to join a client of ours in the Waterloo, IA. In this role, you will be tasked with managing customer service requests, ensuring the smooth running of our technical systems, and providing top-notch support for a variety of hardware and software. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn

Responsibilities:

• Troubleshoot and maintain workstations, servers, printers, networks, and other relevant hardware.

• Maintain a high level of understanding of operating systems, business applications, printing systems, and network systems.

• Provide expert IT support for core business applications and operating systems.

• Provide remote access support, utilizing skills in VPN Technologies, Remote Administration, and LAN/WAN.

• Support backup technologies and configuration management.

For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn

Requirements

• Applicant must have a minimum of 2 years of experience as a Tier 2 Support Engineer or in a similar role.

• Familiarity with Computer Hardware is essential.

• Must be skilled in Backup Technologies.

• Understanding of LAN Vs. WAN

• Experience with firewalls

For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen -Permanent Placement-Eastern Iowa at Robert Half Talent Solutions on LinkedIn

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .