Job Description

　　About Crater Lake National Park:?

　　7,700 years ago, a violent eruption collapsed an ancient volcano forming what we know as of today ? Crater Lake. In the hundreds of years after the eruption, rainfall and snowfall filled the crater and formed the lake. Today, visitors marvel at the panoramic views and natural formations of Wizard Island and Phantom Ship. ?

　　Crater Lake Lodge welcomes you with the warmth and hospitality of a bygone era. The lodge overlooks the lake at Rim Village, offering majestic views of the lake?s pristine blue waters and sheer cliff walls. Activities include hiking, swimming, fishing, or touring the lake. The Cabins at Mazama Village are nestled high in the Ponderosa pines, seven miles south of Rim Village. Mazama Campground is tucked away in the forest, seven miles south of Rim Village, just past the park?s south entrance station near Highway 62. ?

　　Incredible wildlife including black bears, elk, deer, pine martins, and beavers. Oregon is full of hidden surprises. Whether you are experiencing Crater Lake, the Oregon Coast, or the magic of our local communities there are so many interesting things in our area to explore. Through the summer there will be multiple employee bonding experiences, adventures to town, hiking trips, artist experiences, and much more.

　　The Ticket Booth Sales Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

　　Job Responsibilities

　　? Greet and provide customer service to guests while anticipating their needs

　　? Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.

　　? Book reservations, rentals, and coordinate registration

　　? Operate a register and/or software system to complete cash and credit card transactions.

　　? Answers phone calls and emails and delivers messages as needed.

　　? Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

　　? Coordinate resolution of guest concerns

　　? Communicates closely with all departments to ensure a seamless guest experience.

　　At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

　　Qualifications

　　? Previous guest services experience required

　　? Previous cash handling experience preferred

　　? Demonstrates excellent customer service skills

　　? Demonstrates interpersonal and communication skills, both verbal and written

　　? Demonstrate organizational skills, accuracy, and attention to detail

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.