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Therapeutic Specialist – Vision Care, Southwestern Ontario
Therapeutic Specialist – Vision Care, Southwestern Ontario-May 2024
Ontario
May 3, 2025
ABOUT ABBVIE
AbbVie is a pharmaceutical company that discovers, develops, and markets both biopharmaceuticals and small molecule drugs.
10,000+ employees
Biotechnology, Healthcare
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About Therapeutic Specialist – Vision Care, Southwestern Ontario

  Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie and 88% are proud of how we contribute to the community.

  AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

  When choosing your career path, choose to be remarkable.

  We are presently recruiting for the role of Therapeutic Specialist – Vision Care for Southwestern Ontario , reporting to Lisa Culley, District Sales Manager in Ontario for Vision Care. The candidate will be responsible for managing and leading business development in some of our largest customer key accounts in Southwestern Ontario. The product portfolio includes XEN Gel Stent, Lumigan RC, Restasis and Refresh Tears.

  The Therapeutic Specialist – Vision Care for Southwestern, Ontario is intended to be the face of AbbVie to identified Key Accounts to continue to build on and develop the long-term customer relationships across the glaucoma and dry eye portfolio.

  Position Overview:

  The successful candidate will be responsible for cultivating relationships with existing customers and expanding awareness and use of focused AbbVie Vision Care products in Glaucoma and Dry Eye within the territory supporting our specialized Xen Gel Implant, Lumigan RC, Restasis and Refresh Tears.

  Responsible for managing sales at the customer and hospital level in accordance with approved marketing plans and company policies, to attain or exceed the sales targets for the assigned territory.

  Act as the customer expert and manager of the AbbVie commercial relationships with the External Experts.

  Maintains a macro view of customer relationships and works cross-functionally within AbbVie to maximize sales results.

  Works closely with multiple stakeholders, both internal and external, to ensure internal team members understand and effectively execute against the customer strategy and sales expectations.

  Act in the best interests of AbbVie looking for areas of mutual interest to AbbVie and the Key Accounts. The Therapeutic Specialist – Vision Care for Southwestern Ontario identifies predictive and responsive opportunities to co-develop solutions within the Key Accounts

  Proactively identifies challenges to effective customer interactions and ensures that the right internal processes are in place to overcome or mitigate them.

  Act as thecore customer advocate within AbbVie (e.g. identifies customer’s issues, concerns and priorities)

  Builds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sale

  Responsibilities:

  Responsible for developing trusting relationships with Key accounts and growing those relationships to ensure maximum share of glaucoma and dry eye portfolio

  Developing account specific strategies in accordance with AbbVie’s guidelines and values

  Collaborating with the AbbVie’s Medical team and AbbVie Institute’s Clinical Specialist in the field to optimize product knowledge and business training acumen

  Develop comprehensive and strategic business plans in order to increase market share in the glaucoma and dry eye product portfolio

  Conduct regular sales reviews of business territory performance externally and internally

  Execute national marketing programs collaborating with internal cross-functional teams

  Identify new collaboration & growth opportunities within existing Key Accounts, as well as identify new Key Accounts

  Proficiently manage overall budget & resource allocation for the territory

  Education, Experience & Competencies Requirements:

  B.A. or B.S. degree or MBA combination of experience and education required A minimum of 3 years of Sales and/or marketing/or head office operational experience

  Key Account Management experience valued

  Experience in Medical Sales is required

  A thorough understanding of the institutional/ Key Account healthcare sector preferred

  Demonstrated track record of achieving and/or exceeding business results

  Strong analytical and critical thinking skills

  Strong business acumen and self-starter

  Demonstrated leadership capabilities, listening and adaptability skills

  Strong presentation and communication skills

  Proven ability to effectively communicate cross-functionally within the company

  Ability to effectively communicate with senior leaders both with customers & internally

  Candidate must be fluent in English. Both verbal and written

  Highly collaborative with a customer-centric mindset

  Able to travel up to 50% of the time

  AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

  AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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