About the role: We are currently looking for a proactive and client-oriented Test Inspection Coordinator to join our dynamic team. As an integral part of our operations, you will manage and coordinate test inspections. Key responsibilities include supporting the Test Inspections Manager with the operational running of UK and international test inspections and ensure the successful delivery of the annual test inspections programme.

　　Our team: PQS (Pearson Qualification Services) The Qualifications Processing directorate consists of several areas, which work together to deliver General and Vocational Qualification operations throughout the year. This operation supports the delivery of accurate results to every candidate in each examination session. Our Purpose - Add Life to a Lifetime of Learning

　　The Test Inspections team manage a test inspections programme for Pearson qualifications with external assessments to:

　　Ensure centre compliance with regulatory (Ofqual/SQA/JCQ) and Pearson requirements.

　　Uphold the quality and integrity of Pearson qualifications and exams.

　　Ensure learners are at the heart of every decision we make.

　　As a Test Inspector Coordinator, you’ll be responsible for:

　　Support Test Inspections Manager in training and monitoring inspectors

　　Coordinate with centers for necessary information on test inspections

　　Prepare and organize data using spreadsheets for efficient inspection completion

　　Manage timely allocations of inspectors according to KPIs and SLAs

　　Communicate effectively with internal/external stakeholders and senior managers

　　Serve as a primary point of contact for client inquiries and provide resolutions

　　To be successful in this role, you will ideally have:

　　Bachelor’s Degree, 5 GCSEs at A-C, including Mathematics and English, or equivalent.

　　Experience in administration, data management, and spreadsheet analysis

　　Good communication skills (written and verbal),

　　Demonstrated ability to thrive under pressure, meet tight deadlines, and handle multiple tasks

　　Adept in professional engagements with colleagues, stakeholders, and customers

　　Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

　　If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.

　　What to expect from Pearson

　　Did you know Pearson is one of the 10 most innovative education companies of 2022?

　　At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

　　We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

　　Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

　　To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

　　If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

　　Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

　　Job: PRODUCT MANAGEMENT

　　Organization: Assessment & Qualifications

　　Schedule: FULL_TIME

　　Req ID: 14181