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IT Director, Retail Point of Sale Operations
IT Director, Retail Point of Sale Operations-April 2024
Cleveland
Apr 2, 2026
About IT Director, Retail Point of Sale Operations

  The IT Director, Retail Point of Sale Operations, will lead the technology organization responsible for operational support of retail POS solutions and value add services for Sherwin-Williams’ Paint Stores Group’s 5000+ locations across US, Canada, Caribbean, and Central/South America. The incumbent will manage and guide teams responsible for supporting applications and systems at the edge within retail store locations, including data movement between centralized systems and individual stores. In this role, the incumbent will partner with business leadership on strategic and project activities supporting the retail operations. The Director will maintain relationships with various IT delivery teams, business sponsors, and technology partners to deliver on the goals of the organization.

  The position will be responsible for the development of long-term strategic plans, fostering innovation, ensuring use of best practices, planning / leading projects, cultivating and disseminating knowledge of best practices and policies for future initiatives. The incumbent will engage with peers to understand business and technology objectives and priorities and bring those drivers into iterative alignment with his/her technology vision and strategy. The Director will be responsible for ensuring key processes are followed including Release Management, Event/Incident Management, and Problem Management.

  This role has accountability for the IT operational support model, sourcing strategy, talent management, budgets, and delivery for the Global POS portfolio. Importantly, this role will be responsible for reliability, scalability, and performance of the system, to mitigate risks and issues and ensure our ability to deliver service to our customers.

  Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

  At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

  Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

  The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

  Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

  As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

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