* *Our services impact EVERY Montanan! _MISSION STATEMENT _* * To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collection other state debt. * * Job Overview: * This position resides in the Information Management BureauofDepartment of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. The Temporary Seasonal Information Capture Technician is responsible for processing taxpayer return data into the appropriate database according to tax types using data entry and control processes and internal software. The incumbent provides a range of administrative services in support of information processing, payment processing, records maintenance, mail services, and taxpayer registration functions. This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the four units in the lnformation Management Bureau based on workload need and qualifications. /Knowledge of:/ * Automated data processing systems * Records Management * Office Operations * Customer Services / / /Skills in:/ * Research and analysis// * Accuracy and attention to detail// * Conflict resolution & customer service// * Microsoft programs and other data base applications// * Written, verbal, and interpersonal communication// / / *You would be a great fit for this position if you have:// / / /Ability to:/ * Demonstrate self-motivation// * Follow instructions// * Provide timely, customer service// * Handling multiple priorities under deadlines// // To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. *This is an incomplete list of job duties. For a complete job description please contact Human Resources. ([email protected] or 406-444-9858) *(All computer systems and tax guidelines will be trained on the job.) _HOW TO APPLY_ To be considered for this position, via the “Apply Online” button located on this posting. * * Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Successful applicants are required to successfully pass DOR tax and background check(s).__ *Health insurance is not provided, and accrued vacation leave can only be taken after 3 months of employment. *_EDUCATION / EXPERIENCE_ The minimum level neededon the first dayof work is__ · High School Diploma or GED. · Three years’ experience in data processing, general office, and clerical procedures. * · Other combinations of education and experience will be evaluated on an individual basis. * Title: Temporary Seasonal Information Capture Technician * Location: *Helena Requisition ID: 24140028