Temporary Bakery Staff

　　543 South Park Ave, Buffalo, NY 14204, USAReq #195

　　Tuesday, January 16, 2024

　　Job Summary:

　　This employee will work at the Broadway Market and / or Mazurek’s Bakery that allows for workshops for clients and other participants. The temporary staff will strive to provide excellent baked items and service in an efficient, professional manner. The staff will assist bakers and managers in product execution and display/packaging, using icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. The staff will also greet customers, answer questions, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery is well-stocked and operating smoothly. The staff should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, attentive, and possess a strong understanding of customer service.

　　Professionalism:

　　Exhibits appropriate language and dress

　　Exhibit appropriate work attitudes and performance behaviors

　　Exhibits reasonably regular and predictable attendance and punctuality

　　Shows respect and courtesy in all interactions and communication internal or external

　　Demonstrate interest, knowledge and support for bakery mission

　　Demonstrate a flexible, creative approach as well as an adaptability to change

　　Demonstrates problem solving and conflict resolution skills

　　Demonstrates self-directed behaviors.

　　Essential Job Duties:

　　Decorating and displaying finished products.

　　Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service.

　　Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

　　Keep product stocked for daily operations.

　　Manage supplies and preparation; communicate to staff when order supplies is necessary

　　Keep storage, preparation and working areas clean and orderly

　　Work as a team member with other bakery, WAY and agency staff

　　Contribute useable information concerning specialty area

　　Cash out customers and make change correctly

　　Demonstrate accountability for cash drawer, etc.

　　Skills:

　　Ability to read, analyze, and interpret recipes and customer order forms.

　　Ability to respond effectively to the most sensitive inquiries or complaints, or understand when to consult management for assistance.

　　Ability to appropriately interact with, monitor and assess, and transfer skills to employees.

　　Knowledge of the tools, equipment, materials related to trades.

　　Working knowledge of POS System

　　Strong communication, time and resource management, and planning skills, and interpersonal skills.

　　Attention to detail, especially when performing quality inspections on ingredients and products.

　　Basic math and computer skills.

　　Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods.

　　Flexibility to work around customer demands, including early morning, night, weekend and holiday availability.

　　Ability to work in hot, hectic environment, stand, walk, bend, use hands and appliances, and lift heavy items for extended periods.

　　Education:

　　HS diploma preferredExperience :

　　1 year minimum experience in career related field

　　Food Handler Certification, preferred

　　License/Registration/ Certification:

　　Valid N.Y.S Driver’s License preferredPhysical Requirements

　　While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision. The noise level in the work environment is usually quiet.

　　Other details

　　Pay TypeHourly

　　Employment IndicatorSeasonal

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　　543 South Park Ave, Buffalo, NY 14204, USA