The Account Manager is responsible for managing, protecting and growing revenue through the sale of the business’ products, services and content to existing LexisNexis customers within an assigned territory/set of accounts. This role requires strong sales skills and an ability to execute on disciplined product and marketing campaigns.

　　Accountabilities:

　　Meet or exceed monthly and annual sales goals

　　Identify and target revenue/growth opportunities within an assigned territory/set of accounts; develop and implement a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities

　　Meet telesales team objectives including call rates, conversion rates, campaign deadlines, lead qualification, customer data management and revenue targets.

　　Effectively identify and develop qualified sales opportunities to develop a sales pipeline using prescribed sales methodology

　　Identify key contacts and decision makers within a customer organization and develops strong relationships with those contacts

　　Own the relationship with the customer and is responsible for the overall health/status of the relationship

　　Demonstrates an in-depth understanding of LexisNexis products, content and solutions including the ability to articulate competitive differentiators and our value proposition

　　Effectively build, manage, and close a sales pipeline

　　Efficiently manage a portfolio of customers to optimize client satisfaction, engagement, and retention

　　Enter and upload customer information into Salesforce.com and relevant CRM databases

　　Keep records of sales and note useful information

　　Collaborate with global staff on sales opportunities, leveraging senior sales team experience to maximize deal potential where applicable.

　　Skills and Behaviors

　　A natural on the phone and comfortable, to have high in-depth business discussions with senior decision makers

　　Highly self-motivated, energetic individual who builds strong relationships quickly

　　Strong focus on solution sales and selling on value

　　Commercially minded with a strong motivation to succeed in a high performing sales team

　　Flexible and adaptable to meet the needs of the changing market, our customers and the business

　　Great negotiation and communication skills

　　Passionate about a world-class customer experience

　　Curious about everything, willing to ask questions and challenge the status quo in order to provide better customer and business outcomes

　　Driven, passionate, motivated individual

　　Qualifications:

　　At least 2 years of experience in renewal and/or retention account management

　　Solid sales experience

　　Amenable to work on a fixed nightshift in a hybrid setup, ready to RTO

　　Bachelor’s Degree preferred but not required

　　Experience in B2B Sales is an advantage

　　Salesforce knowledge and CRM experience is also an advantage

　　Additional for internal applicants:

　　Must be in current role for 1 year

　　Must not have received any Disciplinary Action within the past 12 months

　　Must not have any Attendance and Punctuality issues in the past 12 month

　　Must have a Successful or above rating in the last Enabling Performance cycle

　　LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

　　Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

　　RELX is a global provider of information and analytics for professional and business customers across industries.

　　We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

　　In short, we enable our customers to make better decisions, get better results and be more productive.