TELECOMMUNICATIONS SPECIALIST

　　Date: Feb 10, 2024

　　Req ID: 36376

　　Location:

　　Malvern, AR, US, 72104

　　Category: ARKANSAS AGRICULTURE DEPT

　　Anticipated Starting Salary: $36,000

　　Position Number: 22088448

　　County: Hot Spring

　　Posting End Date: Open Until Filled

　　Anticipated Starting Salary: $36,000

　　Forestry Dispatch

　　Hiring Authority:

　　198 Airport Road

　　Malvern, AR 72104

　　Phone: 501/332-2000

　　Email: [email protected]

　　As the largest industry in Arkansas, the Arkansas Department of Agriculture is dedicated to the development and implementation of policies and programs for Arkansas agriculture and forestry to keep its farmers and ranchers competitive in national and international markets while ensuring safe food, fiber, and forest products for the citizens of the state and nation. The Department is organized into five Divisions: Forestry Division, Livestock and Poultry Division, Natural Resources Division, Plant Industries Division, and Shared Services Division.

　　Position Information

　　Class Code: D081C

　　Grade: GS05

　　FLSA Status: NON-EXEMPT

　　Salary Range: $32,405.00 - $46,987.00

　　Summary

　　The Telecommunications Specialist is responsible for performing emergency and non-emergency dispatch and/or communication services. This position is governed by state and federal laws and agency policy.

　　Functions

　　Answers and responds to emergency and non-emergency calls. Monitors, responds to, and logs transmissions and activity. Takes calls on reported crimes or incidents and, when needed, prepares written reports and forwards information to appropriate personnel/authorities for investigation or processing. Contacts other services as needed and provides details of the situation for response. Interacts with the public/coworkers in many different and sometimes critical situations, through telephone or in person. Maintains records, and logs related to telecommunication operations on computer database. Gathers and prepares information for requested reports by researching records and ensures the integrity of data and corrects and updates as required. Performs other duties as assigned.

　　Dimensions

　　None

　　Knowledge, Skills and Abilities

　　Knowledge of operating procedures used in telecommunication operations. Knowledge of Federal Communication Commission rules and regulations related to telecommunications. Knowledge of computers and software application programs. Ability to demonstrate the operation of telecommunication equipment. Ability to operate standard office equipment. Ability to understand and communicate department policies and procedures. Ability to maintain communication records and logs.

　　Minimum Qualifications

　　The formal education equivalent of a high school diploma; plus two years of experience and/or training in communications or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

　　Licenses

　　None

　　Preferred Qualifications:

　　Occasional twenty-four (24) hour on-call duty for emergency response during fire season.

　　Regular contact with agency personnel, law enforcement officials, local fire department, and private businesses.

　　The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

　　Nearest Major Market:Little Rock