Ready to develop and design written and visual content for all levels of experience and technical abilities? You can do that. Do you want to craft instructional tools for clients and internal teams? As a Technical Writer at Spectrum Enterprise, you can do that.

　　Spectrum Enterprise (https://enterprise.spectrum.com/about.html) provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

　　Be part of the connection:

　　Using your exceptional writing skills, you educate others on the appropriate use of our engineering technology. You develop instructional and informational tools for our products, services and systems that can be easily understood by all levels of technical experience. You provide detailed information about maintenance, repairs and upgrades, including creating technical diagrams. You collaborate with teams in person and digitally within an office environment.

　　How you can make a difference:

　　Work closely with SMEs of all levels to document technical guidelines for multiple levels in the organization.

　　Write operational procedures, engineering design documents, methods of procedures, implementation guides and engineering drawings.

　　Ensure accurate and current procedure information through regular reviews.

　　Maintain accurate and readily available instructions through configuration management, version control and quality assurance.

　　Design and create ad hoc materials and conduct classes to train others on documentation techniques and practices.

　　Research and utilize current industry methods and techniques.

　　What you bring to Spectrum Enterprise

　　Required qualifications:

　　Experience: Three years of technical writing work.

　　Education: Bachelor’s degree in communication, english, instructional design, a related field or equivalent experience.

　　Technical skills: Expert in articulating, translating and documenting methods and procedures; Experience designing and creating multi-format documentation; Proficient with Microsoft Office.

　　Skills: English communication

　　Abilities: Ability to utilize and quickly learn technology tools related to documentation, changing telecommunication and MSO technology.

　　Preferred qualifications:

　　Experience with MSFT Sharepoint and Confluence

　　What you can enjoy every day:

　　Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.

　　Learning culture: Company support in obtaining technical certifications.

　　Dynamic growth: Paid training and clearly defined paths to advance within the company.

　　Total rewards: Comprehensive benefits that encourage a work-life balance. (https://jobs.spectrum.com/compensation-and-benefits)

　　Apply now, connect a friend to this opportunity or sign up for job alerts (https://jobs.spectrum.com/) .

　　EWR300 2023-26669 2023

　　Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

　　A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

　　This job posting will remain open until 2024-01-30 11:15 PM (UTC) and will be extended if necessary.

　　The pay for this position has a salary range of$55,600.00 to $88,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

　　Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)

　　Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)