Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.Department OverviewMotorola Solutions Worldwide Education is responsible for creating innovative training strategies, as well as the design, development, and delivery of technical and end-user training content across the MSI solutions/product portfolio. Our training services address the educational needs of our Motorola Solutions customers, partners and employees, enabling each group to be more efficient, effective, as well as ensure established business and operational outcomes are met.Job DescriptionThis dynamic role will be responsible for delivering North America (NA) technical training classes for service partners, employees, and customers. The person filling this role will primarily provide both technical and user instruction on various LMR and PCR solutions, with room for expansion in the future. They will also provide training recommendations with the Training Consultants during planning.

　　The candidate filling this role works closely with NA Customer Education Manager, Content Managers, Account Managers, Customer Service Managers, and Project Managers as well as other teams to provide comprehensive training delivery to ensure the highest level of knowledge transfer to the students. The driving goal of the Technical Training Specialist is to ensure training delivery is provided to the students so that they are equipped to configure, use, operate and maintain their MSI solutions and products in the most effective and efficient way, driving student satisfaction and a strong relationship with all training audiences.

　　This position is remote work and can be located anywhere in the contiguous United States, depending on experience.Candidates that are local to the Chicago Suburbs or the Fort Lauderdale area would be ideal.

　　Key responsibilities include but are not limited to:

　　Training delivery, development, administration, planning, and execution of training events

　　Measure knowledge transfer and training effectiveness

　　This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, is adept at multitasking and willing to travel to multiple locations across North America.

　　Regularly interact and build lasting relationships with Service Partners, Public Safety/First Responder customers, and internal product/solution teams to further enhance current and future training strategies

　　Ability to work independently on assigned projects

　　The position requires someone who can prioritize the work to ensure the accurate and timely execution of deliverables.

　　Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy

　　Manage all hardware, software, classroom, and lab equipment expectations required to deliver training in a classroom setting

　　Travel requirements: up to 50%, with domestic and occasional international travel requirements to meet business needs

　　A successful candidate will have well-rounded combination of the following:

　　2+ years of practical technical experience

　　2+ years of technical training experience

　　System Management experience i