Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care.

　　Responsibilities of the Technical Support Rep Tier 2:

　　Provide technical support for complex lab software suites.

　　Responsible for receiving, documenting, analyzing and resolving issues reported by our customers and field management.

　　Evaluates new and existing information to establish trends.

　　Serves as technical and information liaison between IT, operations, vendors, and end users for the support and integration of varied systems.

　　Demonstrates a thorough understanding of the technical skills inherent to healthcare industry and lift up any issues to leadership as they arise.

　　Required Skills:

　　Ability to relate professionally with people verbally as well as in written communication

　　Experience with LabCorp Systems: LCLS, LCWS, SIS, order processing and reporting

　　Strong analytical and research abilities

　　Extremely skilled at seeing and managing details

　　Exemplary organizational skills

　　Effective use of time management

　　Ability to think outside the box

　　Problem solving and analytical, technical aptitude and ability to learn and embrace new concepts

　　Self-motivated individual that can work well unsupervised.

　　Participate in an on call rotation

　　*This shift will be 1st shift Mon-Fri 8am to 5 pm EST

　　Pay Range: $23.50 - $33.00 Hourly

　　Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.

　　*Application window will close on 02/18/2024

　　Labcorp is proud to be an Equal Opportunity Employer:

　　As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

　　For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .