Kforce is working with a well-known entertainment firm in search of a Technical Support Engineer to join their team in New York! This position is full time, direct hire and fully on-site.Summary:The ideal candidate will have experience supporting Windows and Mac with a basic level of user management including new accounts, password resets, troubleshooting, permissions, etc. as well as domain controllers, DNS/DHCP/WINS servers in Active Directory and an understanding of networking concepts (TCP/IP, LAN/WAN, Routing, Switching and VoIP). We have placed several professionals with this company over the years and people love working with them. The employee retention rate is strong. The position also offers OT (it is a full-time role).SCHEDULED Hours:

　　Tuesdays 12pm - 8pm

　　Wednesdays 12pm - 8pm

　　Thursdays 10am - 6pm

　　Fridays 12pm - 8pm

　　Saturdays 12pm - 8pm

　　Sundays and Mondays off

　　Must be able and willing to work holidays when theatres are open; Must be capable of working flexible schedule as required by operational demands and be able to fill in for co-workers as necessary (due to vacation, illness, etc.)

　　Job functions/responsibilities include, but are not limited to:

　　Troubleshoot, analyze, resolve, and accurately document various technical problems and resolutions (i.e., software, hardware, and company specific applications)

　　Wi-Fi installations and troubleshooting

　　Maintain asset inventory of all equipment

　　Maintain standards and documentation on an ongoing basis as products and technologies evolve

　　Audit equipment regularly and ensure compliance

　　Bench repair of equipment and maintain spares

　　Completion of either a technical school program or college degree in IT required

　　Minimum 3 years of IT experience with IT administration and support experience with Windows administration and networking

　　Basic Microsoft Office 365 knowledge

　　Experience providing End-User support

　　Previous experience in a fast-paced consulting or MSP environment a plus

　　Knowledge of Windows and some level of Mac operating systems with basic level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues

　　Understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and VOIP

　　Familiar with Active Directory infrastructure including Domain Controller/DNS Server/DHCP Servers/WINS Servers

　　Basic cabling knowledge and termination with troubleshooting skills

　　Strong consulting and communication skills (verbal and written)

　　Confidence and experience interacting with clients

　　Strong ability to work in a team-based environment

　　Ability to be a self-starter and possess good time management skills

　　Ability to walk between various Company offices and theatres within Midtown Manhattan including during inclement weather

　　Desired certifications: CompTIA A , Network

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:YearsMinimum Compensation:75000.00Maximum Compensation:85000.00