Description:

　　Provide intermediate level software and network support and troubleshooting Provides support, administration, and maintenance for AFRL Rocket Lab specialized information systems. Analyze incident(s) details, identify the root cause, and provide problem remediation Provides technical assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists with resolution of problems.

　　Skills:

　　Support, Technical support, Help desk support, Troubleshooting, windows, windows 10, hardware/software

　　Top Skills Details:

　　Support,Technical support,Help desk support,Troubleshooting

　　Additional Skills & Qualifications:

　　Responsible for imaging Document problems with the technical detail(s) within the Web Help Desk ticket Escalate problem(s) to Tier II for intermediate level troubleshooting Remotely or manually install software updates, apply STIG configurations and security patches as required Provide customer service through the use of friendly, courteous, and professional oral and written communication Deploy desktop workstations and laptops throughout AFRL

　　Experience Level:

　　Entry Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.