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Technical Product Management/Support Engineer - (E3)
Technical Product Management/Support Engineer - (E3)-March 2024
Santa Clara
Mar 27, 2026
About Technical Product Management/Support Engineer - (E3)

  Key Responsibilities

  Understand strategic goals of the business, translate them into actionable plans with cross functional organization and ensure alignment with management/internal parties. Aid decision making data to management and data influencing others collected from field, tool, supplier.

  Understand new product design requirement from internal or external customers and bridge communication among division and supplier as a single point of interface and manage IP sensitive information properly

  Lead new technology evaluation in house or alfa site ELS by organizing cross functional team with division Eng/support/supplier. Feedback learning to design, procedure, and operation for future opportunities and report result to management. Ensure smooth transition to division support.

  Provide technical support in remote or on site to division support team or field engineers, and lab technicians who are diagnosing, troubleshooting, repairing and debugging complex issues related to equipment, software, and firmware. Report business critical to management

  Provide background information of critical quality issues and returned FA items to Q&R team in database and may make a decision to develop CIPs with supplier engineering for persistent issue causing business impact. Trigger engineering news for critical changes and request division to issue/draft documents based on FA resolution.

  Contribute to development of new support diagnostics, troubleshooting and field management tools and utilities to delegate first field response. Work with IT team and training center to develop/organize diagnostic tools and new training program in existing and new framework (AR, AI).

  Functional Knowledge

  Demonstrate depth of expertise in mechanical and electrical, and system discipline. Possess general knowledge of hardware and software to perform hands on activities on equipment.Business Expertise

  Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketLeadership

  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirementsProblem Solving

  Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpact

  Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal Skills

  Explains difficult or sensitive information; works to build consensusKnowledge/Experience

  5-7 years of experience in semiconductor equipment engineering or support role

  Requires specialized depth and/or breadth of expertise, solves complex problems; take a broad perspective to identify innovative solutions.

  Lead multiple projects by leading cross-functional teams among internal and external parties.

  Experience in robotics, mechanical/system engineering, system software/firmware/AI, VR experience is plus

  Bachelor’s degree

  Japanese or Vietnamese proficiency is plus

  #LI

  Qualifications

  Education:

  Bachelor's Degree

  Skills:

  Certifications:

  Languages:

  Years of Experience:

  4 - 7 Years

  Work Experience:

  Additional Information

  Time Type:

  Full time

  Employee Type:

  Assignee / Regular

  Travel:

  Yes, 20% of the Time

  Relocation Eligible:

  No

  U.S. Salary Range:

  $120,000.00 - $165,000.00

  The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

  For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

  Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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