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Technical Application Specialist III (Human Identification)
Technical Application Specialist III (Human Identification)-May 2024
South San Francisco
May 6, 2025
ABOUT THERMO FISHER SCIENTIFIC
As the world’s leader in serving science, at Thermo Fisher Scientific, our professionals develop critical solutions—and build rewarding careers.
10,000+ employees
Biotechnology, Manufacturing
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About Technical Application Specialist III (Human Identification)

  Job Description

  How you will make an impact

  As a remote member of the Human Identification Product Enablement and Services Team (PES), you will provide technical project management and oversight of global Rapid DNA solutions in support of the Thermo Fisher Scientific HID product portfolio. With a customer-centric focus, you will develop and deliver a range programs to meet forensic DNA customer objectives (in both laboratory and law enforcement) and exceed their expectations, applying forensic DNA subject matter expertise and project management standard methodologies.

  You will join a dedicated team who builds and implements solutions that improve the customer experience. Our customers solve crime, exonerate the innocent, and identify the missing - join our mission!

  What you will do

  Manage DNA projects, ensuring quality results and customer confidence through all phases of project executionDevelop project schedules, timelines, milestones and key results in support of DNA initiativesAct as internal customer advocate for HID products, collaborating with team members to form project teams, establish scope and determine project roles and responsibilitiesEstablish exceptional working relationships with forensic DNA customers to develop and deploy programs that meet their objectivesDevelop external and internal communication strategies to manage customer and business partner expectations, while providing regular updates to HID leadership on project progress, results and project risksDrive resolution of technical troubleshooting during project execution; adapt quickly to project issues when they arise and create strategies to overcome obstaclesMaintain a high level of communication with customers before, during and after a project to ensure a clear understanding of needs and verify successful executionAssist larger product enablement initiatives in a technical project management role, and serve as a subject matter expert for other parts of the HID businessInterface with biometric vendors, channel partners and thought leaders to ensure integrated solutions meet customer needsDemonstrate professionalism in working relationships with team, customers and others within the company; serve as a role model for newer team members in how to communicate properly even in the face of technical and program-related challenges

  How will you get there?

  Driven by quality, analytical, and able to solve complex problemsOutstanding written and verbal communication skillsEffective interpersonal and time management skills; empowered to prioritize multiple projects to deliver on timeComfortable with making decisions with some level of uncertaintySelf-motivated, passionate about problem solving, and eager to learn new things

  Other requirements:

  15% travel (domestic and international) may be required periodically

  Minimum education and experience requirements:

  B.S. in biology, chemistry, or related field; M.S. preferred5+ years in a forensic DNA laboratory setting2+ years managing forensic laboratory projects and/or teamsFamiliarity with industry project management (e.g. SmartSheet, MS Project), and Micrsoft Power Platform toolsPMI, PMP or other professional project management certification is a plusExperience with the forensic DNA testing and laboratory environment, CODIS and validation requirementsFamiliarity with the interpretation of forensic DNA results and with the challenges faced by forensic DNA analysts

  The role includes annual incentive program bonus scheme, remote working with flexible hours, peer appreciation bonus scheme, healthcare, and other benefits.

  We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

  Compensation and Benefits

  The salary range estimated for this position based in California is $90,900.00-$136,350.00.

  This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

  For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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