Are you ready for what’s next?
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.
Summary of Position:
To provide all dealer and retail customers with technical/service support, assistance in service, service management, customer relations/satisfaction, warranty adjustment, product performance, and installation for all Mercury and Brunswick products. This position reports to a Regional Service Manager. This is a remote position and requires 50-75% travel within the assigned territory.
Knowledge, Skill, and Ability Requirements:
Thorough knowledge of Mercury products.
Thorough knowledge of marine vessel systems, with a focus on electrical systems.
Complete understanding of customer service philosophy and procedures of the company.
Interpersonal skills are necessary to deal with dealers, customers, brokers, and OEM’s.
Effectively plan, develop, and execute product issue resolution, installation, and integration in the field.
Willingness to travel (50% - 75%) Occasional multi-week travel events may be required.
Ability to work independently, make accurate decisions, and analyze risk.
Excellent bilingual (English/Spanish) communication and interpersonal skills, meticulous data gathering capabilities.
Excellent Computer and technology skills, capitalizing on effective communication and documentation with digital media.
Some international travel is required, employee must possess and maintain a valid passport and any other documentation required to travel internationally.
Education and Experience Requirements:
Basic Qualifications:
Five or more years in a marine service-related capacity.
Diverse advanced marine Mechanical/ Electrical background.
Preferred Qualifications :
Associate degree in engineering or related field (or equivalent experience)
8 or more years in marine service-related capacity.
Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled
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All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or [email protected] .
#Brunswick Corporation - Mercury Marine
Brunswick is a global leader in marine recreation, delivering innovation that transforms experiences on the water and beyond. Our unique, technology-driven solutions are informed and inspired by deep consumer insights and powered by our belief that “Next Never Rests™”. Brunswick is dedicated to industry leadership, to being the best and most trusted partner to our many customers, and to building synergies and ecosystems that enable us to challenge convention and define the future. Innovative, driven, exceptional, authentic and united, these values represent our Employee Value Proposition and are at the heart of how we work together and what differentiates us as an employer of choice.