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Team/Crew Member
Team/Crew Member-March 2024
Hanover
Mar 28, 2026
About Team/Crew Member

  Position: Team/Crew Member

  Immediate Supervisor: Manager on Duty (MOD)

  Status: Nonexempt

  Position Summary: This position performs basic operational duties to provide quality products and service to guests.

  Essential Job Duties:

  Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

  Comply with all company policies, procedures, and operational standards

  Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

  Regular attendance

  ADDITIONAL DUTIES:

  Report customer or employee complaints/issues to MOD

  Move and stock food product weighing up to 50 pounds

  Perform other job-related duties as assigned or required

  Time/Shift Expectations: Irregular hours; nights; weekends; and holidays

  Qualifications and Job Requirements:

  Knowledge/Skills

  General restaurant or retail knowledge

  Basic math and reading skills

  Effective verbal and written communication skills

  Ability to follow directions

  Multi-tasking skills

  Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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