Collaboration Platforms Team Manager

　　Business Affairs: University IT (UIT), Redwood City, California, United States

　　New

　　Information Technology Services

　　Post Date 4 days ago

　　Requisition # 102030

　　Job Summary

　　As the Team Manager, you will lead a team responsible for the day-to-day operations, maintenance, and optimization of key IT systems, including M365, Proofpoint, Google Workspace, and Active Directory. Your role involves overseeing a team of IT professionals, coordinating tasks, and ensuring the reliability and security of these critical systems.

　　The expected pay range for this position is $133,000 – 193,000 per annum.

　　Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

　　At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

　　Responsibilities

　　Lead and manage a team of IT professionals responsible for the operational management of M365, Proofpoint, Google Workspace, and AD.

　　Foster a collaborative and efficient working environment within the team.

　　Oversee the day-to-day operations of M365, Proofpoint, Google Workspace, and AD.

　　Ensure systems are running efficiently, and issues are promptly addressed.

　　Lead the team in responding to and resolving system related incidents.

　　Coordinate with support teams and stakeholders to address and communicate incident resolutions.

　　Implement and enforce security policies and procedures for the systems under management.

　　Ensure compliance with relevant regulations and industry standards.

　　Monitor system performance and lead efforts to optimize performance.

　　Plan and coordinate system upgrades and patches in collaboration with relevant teams.

　　Collaborate with other IT teams, vendors, and stakeholders to ensure seamless integration and communication.

　　Provide regular updates and reports to leadership on the status of operations.

　　Foster the professional development of team members through training and skill-building initiatives.

　　Conduct performance reviews and provide constructive feedback.

　　Ensure the team maintains accurate and up to date documentation for configurations, processes, and procedures.

　　Continuously improve operational processes to enhance efficiency.

　　Qualifications

　　Bachelor’s degree in Information Technology, Computer Science, or a related field.

　　Proven experience in team leadership within an IT operations environment.

　　Strong technical understanding of M365, Proofpoint, Google Workspace, and Active Directory.

　　Knowledge of IT security principles and best practices.

　　Excellent communication, interpersonal, and organizational skills.

　　Certifications

　　Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Google Workspace Administrator, and other related certifications are a plus.

　　The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

　　Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources [email protected]. For all other inquiries, please submit acontact form.

　　Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

　　Additional Information

　　Schedule: Full-time

　　Job Code: 4806

　　Employee Status: Regular

　　Grade: L

　　Requisition ID: 102030

　　Work Arrangement : Hybrid Eligible