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Team Leader - Keyholder
Team Leader - Keyholder-March 2024
Washington Court House
Mar 28, 2026
About Team Leader - Keyholder

  In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley's objectives and standards.ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Set high standards and motivate the team to create The ExperienceResponsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationshipsAct as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core ValuesAssist leadership team with planning, implementing, and maintaining the visual merchandising brand standardsAssist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closingAct a liaison between store associates and store leadership to create a fun and collaborative work environmentMaintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrinkEDUCATION AND/OR EXPERIENCEHigh School graduate or equivalent strongly preferredPrior retail experience strongly preferred; prior management experience strongly preferredExperience in specialty retail strongly preferredExperience with retail POS system a plusKNOWLEDGE, SKILLS, AND ABILITIESThe requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Dependable with open availability and flexible to work nights, weekends and holidaysStrong desire and ability to serve customers and solve problemsAbility to lead, motivate and promote a team environmentExcellent interpersonal, written and verbal communication skillsDetail oriented with the ability to manage multiple tasks simultaneouslyMust be polished, polite and professionalAbility to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulnessFlexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environmentENVIRONMENT & PHYSICAL DEMANDSThe environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Constant walking and standing; frequent bending, stooping and reachingMust be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day.Strong sensory skills such as good eyesight, good hearing, and dexterityAbility to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbsBENEFITSIncentive eligible position, based on achievement of company and store metrics.Opportunity to serve your community by taking advantage of volunteer paid time off and matching gifts donation to charity of choice.Generous employee discount on Vera Bradley and Pura Vida products.Opportunities for leadership development, skill development and career advancement.Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness exp

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