Job Description

Working closely with both operations and engineering teams the primary focus of the System Analyst role will be supporting the presentation layer of the Millennium architecture, which relies heavily on Citrix environments. Key responsibilities include the installation, configuration, administration, and maintenance of Citrix XenApp systems, as well as troubleshooting and providing technical support for Citrix-related issues.

The ideal candidate will have a strong understanding of Citrix technologies, with hands-on experience in system support and troubleshooting. They will also be responsible for performing operational and security maintenance tasks to ensure the infrastructure remains secure and reliable. Success in this role requires a customer-first mindset, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.

Career Level - IC2

Responsibilities

Provide day-to-day operational support for Oracle Health customer’s Citrix environments.

Perform Tech currency and upgrades.

Respond to various Customer Service Request.

Collaborate with project managers and other technical teams.

Monitor system performance and take corrective actions to ensure system reliability and optimal performance.

Develop and maintain documentation for system configurations, processes, and procedures to ensure consistency and knowledge sharing across the team

Qualifications:

Experience with both Citrix and Windows Operating systems.

Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage.

Scripting knowledge (powershell) will also be an added advantage.

Able to work in a collaborative team environment.

Strong analytical and problem-solving skills.

Bachelor’s degree in computer science, information systems or equivalent.

Min. 3-6 years’ experience.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer